Company Description

Test

Job Description

Job Description

We are seeking an enthusiastic and customer-focused Senior Sales Assistant to join our dynamic team in New York, United States. As a Senior Sales Assistant, you will play a crucial role in providing exceptional customer service, supporting our sales efforts, and mentoring junior team members.

Greet and assist customers in a warm and professional manner, providing expert product information and recommendations
Process sales transactions accurately and efficiently using the point-of-sale system
Maintain a clean and organised sales floor, ensuring proper stock levels and attractive merchandise displays
Handle customer enquiries and resolve issues promptly and effectively
Collaborate with team members to achieve and exceed sales targets
Mentor and guide junior sales assistants, fostering a positive and productive work environment
Participate in inventory management and stock-taking procedures
Stay up-to-date with product knowledge, promotions, and industry trends
Ensure compliance with company policies and procedures
Assist in opening and closing procedures, including cash reconciliation and security checks
Support the management team in implementing sales strategies and improving store performance

Qualifications

Proven experience as a Senior Sales Assistant or in a similar retail leadership role
Excellent verbal and written communication skills, with the ability to engage effectively with customers and team members
Exceptional customer service skills and a genuine passion for helping others
Strong leadership abilities, with experience in mentoring and guiding junior staff
Superb organisational skills and attention to detail
Proficiency in cash handling and point-of-sale systems
In-depth product knowledge and the ability to stay informed about industry trends
Flexibility to work various shifts, including weekends and bank holidays
Positive attitude and resilience in a fast-paced retail environment
Ability to meet and exceed sales targets consistently
Strong problem-solving skills and the confidence to make decisions independently
Proficiency in Microsoft Office suite and inventory management systems (desirable)

Additional Information

All your information will be kept confidential according to EEO guidelines.