Enter and accurately process customer orders through the relevant systems. Provide timely updates and confirmation to customers regarding their orders. Coordinate with sales, supply chain, and back-office teams to resolve any issues. Monitor order status and manage pending orders effectively. Address and resolve customer complaints promptly and professionally. Bachelor’s degree in Business or a related field, or equivalent experience. Minimum of 1 year of customer service experience, preferably in a manufacturing environment. Proficiency in English and strong communication skills. Detail-oriented with excellent problem-solving abilities. Ability to work in a fast-paced environment and effectively prioritize tasks