Senior Director, Technical Product Management — Financial & Operational Systems

<div class="content-intro"><p>Keystone is a premier economics, technology, and strategy consulting firm built to help companies lead through transformation. As breakthrough innovations reshape industries, redefine competition and change our society, complex and highly competitive ecosystems emerge. Keystone advises technology leaders, Fortune 100 companies, their legal counsel, and governments on business, economic, litigation, and regulatory strategy in relation to these innovations and competitive eco-systems. We operate globally from offices in Boston, New York City, San Francisco, Seattle, Washington, D.C., London, Dubai, and Bengaluru.</p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">About the Role</span></span></strong><span data-ccp-props="{"335559738":320,"335559739":120}"> </span></p> <p><span data-contrast="auto">We are seeking a Senior Product Leader to define, build, and scale the financial and operational systems that power how Keystone runs its business. As the firm expands its business lines and geographic reach, the ability to accurately capture consultant time, invoice clients across jurisdictions, manage indirect taxes, and operate the finance function on modern, reliable systems is central to Keystone's ability to scale.</span><span data-ccp-props="{"335559738":80,"335559739":80}"> </span></p> <p><span data-contrast="auto">This role sits at the intersection of Finance and Product, focused on modernizing Keystone's time-to-cash stack and stewarding the broader financial systems portfolio. The primary focus in the first phase of the role is leading the evaluation, selection, and implementation of replacements for Keystone's time tracking and invoicing platforms to scale operations across multiple entities, currencies, and tax jurisdictions.</span><span data-ccp-props="{"335559738":80,"335559739":80}"> </span></p> <p><span data-contrast="auto">In addition, the role owns the broader financial and operational systems charter, reflecting the priorities and needs of the Finance organization: NetSuite, Ramp, Adaptive, and the integrations that connect to source systems for HRIS, payroll and other data.</span><span data-ccp-props="{"335559738":80,"335559739":80}"> </span></p> <p><span data-contrast="auto">This role partners directly with the CFO and VP of Finance to set the systems roadmap, translate financial functional requirements into product decisions, and develop a DevOps roadmap that ensures high uptime, reliable integrations, and effective issue management across the financial systems portfolio.</span><span data-ccp-props="{"335559738":80,"335559739":80}"> </span></p> <p><span data-contrast="auto">You will take well-defined and ambiguous financial and operational problems, shape them into products and systems that are scalable, reliable, and measurable, and drive outcomes through a mix of vendor evaluation, configuration, hands-on prototyping, integration development, and stakeholder partnership.</span><span data-ccp-props="{"335559738":80,"335559739":80}"> </span></p> <p> </p> <p><strong><span data-contrast="none">This is a hybrid role with a minimum in office requirement of 3 days per week.</span></strong></p> <p><br>We are not able to provide relocation support for this position. We value talent from all backgrounds; however, for this position, we are unable to sponsor employment visas. We welcome applications from individuals who are already authorized to work in the United States without sponsorship.</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You'll Do</span></span></strong><span data-ccp-props="{"335559738":320,"335559739":120}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Product Ownership & Execution</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own the financial and operational systems portfolio end-to-end, from problem definition through delivery, DevOps, and ongoing feature iteration.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Lead the evaluation, selection, and implementation of replacement time tracking and invoicing platforms — including RFP scoping, vendor scoring, proof-of-concept design, contracting support, and rollout.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Translate Finance and Accounting priorities into clear product requirements, system designs, and prioritized backlogs.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Contribute directly to implementation through prototypes, configuration, and hands-on deployment of pilots of external products.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Financial Systems Stewardship</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Own delivery of the prioritized feature roadmap and ongoing operational health of financial platforms.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Partner with Finance on requirements for multi-entity operation, multi-currency billing, indirect tax compliance (VAT, GST, e-invoicing, and other jurisdiction-specific business taxes), and revenue recognition.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Evaluate build-versus-buy decisions and manage the vendor lifecycle across the financial systems portfolio.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Coordinate with Legal and Revenue Operations on contract-to-cash workflows.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Integrations & DevOps</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Own the integration architecture connecting financial systems to CRM, HRIS, payroll and Salesforce, Rippling other source systems the Finance function relies on. </span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Develop and execute a DevOps roadmap with the Engineering organization, covering monitoring, alerting, incident response, change management, and release management across financial systems.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Set uptime targets and integration reliability SLOs; instrument systems to make performance measurable and issues detectable early.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Establish an effective issue management process — intake, triage, resolution tracking, root cause analysis, and postmortem discipline.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Partner with Engineering on integration reliability, security review, and any custom extension work.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Stakeholder & Business Partnership</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Partner with the CFO and VP of Finance as the primary business owners of the portfolio — including standing rhythms for roadmap review, prioritization, and product/program updates.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Engage consultants, consulting managers, and corporate teams on time entry, invoicing, and expense workflows.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto">Support Accounting Operations on close-cycle dependencies (AR, revenue recognition, month-end).</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto">Coordinate with regional leads as the firm expands into new tax and regulatory jurisdictions.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Roadmap & Prioritization</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto">Contribute to roadmap prioritization grounded in business impact, financial risk, and user needs.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">Clearly articulate tradeoffs, expected outcomes, and success metrics.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto">Align with CFO and VP of Finance on quarterly and annual planning cycles, budget requests, and business case development.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Systems Thinking & Continuous Improvement</span></span></strong><span data-ccp-props="{"335559738":200,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="21" data-aria-level="1"><span data-contrast="auto">Design solutions that work across systems and reduce fragmentation between finance, HR, and operational data.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto">Identify opportunities to introduce automation and AI to improve efficiency in financial workflows.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="23" data-aria-level="1"><span data-contrast="auto">Improve systems based on usage patterns, feedback, and evolving needs — including new geographic and regulatory requirements as the firm expands.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What You'll Bring</span></span></strong><span data-ccp-props="{"335559738":320,"335559739":120}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1"><span data-contrast="auto">8+ years of experience in technical product management, software development, financial systems, or similar roles.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="25" data-aria-level="1"><span data-contrast="auto">Direct experience with financial and payments systems. </span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><span data-contrast="auto">Experience implementing or operating financial systems in a multi-entity, multi-currency environment.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="27" data-aria-level="1"><span data-contrast="auto">Experience developing AI-enabled tools and automation in workflows.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="28" data-aria-level="1"><span data-contrast="auto">Familiarity with indirect and business tax compliance concepts (VAT, GST, e-invoicing) — deep specialist tax background is not required.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="29" data-aria-level="1"><span data-contrast="auto">Track record of building and operating integrations between systems (APIs, iPaaS, event-driven architectures).</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="30" data-aria-level="1"><span data-contrast="auto">Hands-on experience working with data and writing code or queries (SQL, Python, JavaScript).</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="31" data-aria-level="1"><span data-contrast="auto">Ability to translate financial and operational requirements into technical solutions.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="32" data-aria-level="1"><span data-contrast="auto">Experience conducting structured vendor evaluations end to end.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="33" data-aria-level="1"><span data-contrast="auto">Strong communication skills</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <p><span data-ccp-props="{"335559685":360,"335559738":40,"335559739":40}"> </span></p> <p><strong><span data-contrast="none">Nice to Have</span></strong><span data-ccp-props="{"335559685":100,"335559738":40,"335559739":40}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="34" data-aria-level="1"><span data-contrast="auto">Prior work with time tracking, PSA, or billing platforms used in professional services.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="35" data-aria-level="1"><span data-contrast="auto">Experience in consulting or professional services environments.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="36" data-aria-level="1"><span data-contrast="auto">Experience with modern data stacks or BI tools (dbt, Snowflake, Looker, Tableau, or similar).</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul> <ul> <li data-leveltext="•" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="37" data-aria-level="1"><span data-contrast="auto">Experience contributing to UX, workflow design, or system usability improvements in finance-facing products.</span><span data-ccp-props="{"335559738":40,"335559739":40}"> </span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span class="cf0">The salary range below represents total annual compensation across all U.S. locations. Actual compensation will depend upon the level the individual is hired into based on their experience, knowledge, skills and qualifications. In addition to annual salary, we offer a comprehensive benefits package, 401k contribution, and a culture grounded in integrity, curiosity, and teamwork. </span></p></div><div class="title">Annual Salary Range</div><div class="pay-range"><span>$200,000</span><span class="divider">—</span><span>$250,000 USD</span></div></div></div><div class="content-conclusion"><p> </p> <p><em>At Keystone, we value the varied backgrounds, experiences, and perspectives our colleagues bring to our firm. We are committed to building an inclusive culture where everyone feels respected, has a sense of belonging, and has opportunities to grow.</em></p> <p><em>This commitment extends to how we hire. Keystone is an equal opportunity employer committed to fair and inclusive hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.</em></p></div>