Company Description

Our writers and digital marketing specialists ensure that you not only get found by your target audience but that you grab them with relevant content, engage with them on social media, keep them engaged with remarketing, and convert them with calls-to-action.. We seek a Customer Service Representative, who will provide excellent customer service and support to our clientís customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.

Job Description

Our writers and digital marketing specialists ensure that you not only get found by your target audience but that you grab them with relevant content, engage with them on social media, keep them engaged with re marketing, and convert them with calls-to-action.. We seek a Customer Service Representative, who will provide excellent customer service and support to our clients customers. You will also ensure a unique memorable customer service experience answering questions and resolving inquiries with the utmost compassion, care, sensitivity and accuracy.

While working with us, you'll be able to refine the skills you already have and add some new ones that you can apply to your future growth with us and any career you may pursue in the future.

Job Responsibilities:

Answering customer requests or inquiries concerning services, products, billing, etc.

Delivering superior service identifying and resolving customer; issues using problem-solving skills.

Building a positive rapport across a variety of personality types.

Continually maintaining a working knowledge of our clients' products, services and promotions.

Putting the customer first and remaining polite and professional at all times.

Documenting all customer information, communications and sales in a computer system.

Benefits:

Competitive compensation - base salary + incentives

Set schedule

Weekly pay with direct deposit

Healthcare coverage and 401K

Paid on-the-job training

Supportive and motivating staff to help you succeed

Rapid opportunities for advancement

Professional and upbeat office setting

Job Requirements:

Willingness to learn and a passion for helping people

Strong attention to detail, dependability, and follow through

Working knowledge of Windows-based software

Flexibility to adapt to changes in a growing organization

Self-motivated, positive attitude, and a love for hard work

Experience working in a Customer Service related field or call center environment, a plus

Job Types: Full-time, Part-time

Salary: $17.00 to $25.00 /hour

Job Type: Full-time

Salary: $17.00 to $25.00 /hour

Job Types: Full-time, Part-time, Temporary

Salary: $17.00 to $25.00 /hour

Qualifications

Willingness to learn and a passion for helping people

Strong attention to detail, dependability, and follow through

Working knowledge of Windows-based software

Flexibility to adapt to changes in a growing organization

Self-motivated, positive attitude, and a love for hard work

Experience working in a Customer Service related field or call center environment, a plus

Additional Information

frequent happy hours, unlimited vacation and stipends for employees who want to continue their education.