Program Manager - Enterprise IT
<h1></h1> <h1>Program Manager - Enterprise IT</h1> <h2>Position Description</h2> <p class="isSelectedEnd">The Program Manager will lead the successful delivery of large, high-risk, mission-critical, and complex strategic enterprise programs consisting of multiple related projects. This position is responsible for producing long-term organizational improvements while managing program scope, schedules, activities, resources, budgets, risks, quality, and stakeholder expectations throughout the complete delivery lifecycle.</p> <p class="isSelectedEnd">The ideal candidate is an experienced, hands-on program leader who can coordinate multiple business and technology initiatives within a global manufacturing environment. This individual will lead cross-functional teams, manage vendors, advise project managers, oversee program financials, and ensure projects collectively achieve the program’s strategic objectives.</p> <p class="isSelectedEnd">The Program Manager will also support the continued development and adoption of Project Management Office methodologies, standards, procedures, processes, and tools.</p> <h2>Responsibilities</h2> <ul data-spread="false"> <li>Lead multiple interrelated projects within large, complex, and strategically important enterprise programs.</li> <li>Plan, direct, facilitate, and coordinate program activities and resources to achieve business objectives on time, within budget, and at the required level of quality.</li> <li>Manage program scope, schedules, budgets, dependencies, deliverables, risks, issues, resources, and success criteria.</li> <li>Ensure individual projects remain aligned with the program’s overall strategic objectives and anticipated organizational benefits.</li> <li>Identify and coordinate the business, IT, technical, and vendor resources required to build high-performing program teams.</li> <li>Develop and maintain integrated program plans, project schedules, work breakdown structures, estimates, resource plans, milestones, and dependency maps.</li> <li>Establish strong relationships with business stakeholders and ensure program activities support organizational goals.</li> <li>Facilitate and document program charters, business requirements, approvals, governance materials, and other program-specific documentation.</li> <li>Coordinate program reviews and obtain required stakeholder and executive approvals.</li> <li>Develop the overall testing strategy and oversee integration testing, user acceptance testing, defect resolution, and implementation readiness.</li> <li>Identify, document, escalate, and manage complex program risks and issues through closure.</li> <li>Analyze complex situations and data to determine appropriate solutions and achieve the best possible program outcomes.</li> <li>Maintain program-level risk, issue, action, dependency, and decision logs.</li> <li>Oversee vendor relationships, procurement activities, proposals, and requests for proposals associated with assigned programs.</li> <li>Develop and execute effective organizational and technical change-management plans.</li> <li>Lead program-status meetings with business, IT, project-management, vendor, and executive stakeholders.</li> <li>Prepare and deliver program-status reports, financial updates, risk assessments, and executive presentations.</li> <li>Track, manage, and forecast program financials to ensure costs are properly controlled, accounted for, and communicated.</li> <li>Serve as a mentor, advisor, escalation point, and decision-maker for project managers assigned to the program.</li> <li>Establish accountability across project teams and support project managers in resolving delivery challenges.</li> <li>Capture lessons learned and maintain program documentation for use on future enterprise initiatives.</li> <li>Contribute to the development and continuous improvement of PMO standards, processes, procedures, templates, and tools.</li> <li>Promote consistent adoption of established project and program management methodologies.</li> </ul> <h2>Required Skills/Experience</h2> <ul data-spread="false"> <li>Five to nine years of project management, program management, or related professional experience.</li> <li>Progressive experience in project-management and leadership positions within a large or comparably complex organization.</li> <li>Demonstrated experience managing projects or programs valued at $2 million or more.</li> <li>Successful history of delivering multiple large-scale implementation projects on time and within budget.</li> <li>Experience managing programs consisting of multiple projects, workstreams, teams, and dependencies.</li> <li>Demonstrated ability to lead cross-functional business and IT teams using a formal project-management methodology.</li> <li>Full software development lifecycle experience, including multiple end-to-end technology implementations.</li> <li>Experience developing integrated program plans, schedules, budgets, resource plans, estimates, dependencies, and status reports.</li> <li>Experience managing program risks, issues, changes, testing activities, and implementation readiness.</li> <li>Strong project and program financial-management experience, including budgeting, cost tracking, and forecasting.</li> <li>Experience managing vendors, procurement activities, proposals, and requests for proposals.</li> <li>Knowledge of project-management standards and practices established by the Project Management Institute.</li> <li>Familiarity with organizational change-management principles and practices.</li> <li>Thorough understanding of enterprise business systems and processes.</li> <li>Proficiency with Microsoft Project and other relevant project-management and productivity applications.</li> <li>Excellent written, verbal, facilitation, listening, and presentation skills.</li> <li>Professional fluency in reading, writing, and speaking English.</li> </ul> <h2>Preferred Skills/Experience</h2> <ul data-spread="false"> <li>Program-management experience within a global manufacturing organization.</li> <li>Experience leading global programs involving stakeholders across multiple countries, business units, or functional areas.</li> <li>Experience managing a portfolio of large-scale enterprise technology implementations.</li> <li>Experience with project-management platforms such as Clarity, Open Workbench, or comparable tools.</li> <li>Experience overseeing integration testing, user acceptance testing, and enterprise-system implementations.</li> <li>Experience establishing or improving PMO governance, methodologies, standards, processes, and tools.</li> <li>Experience mentoring, advising, and providing delivery oversight to project managers.</li> <li>Fluency in a second language relevant to global program assignments.</li> <li>PMP, PgMP, or an equivalent project or program management certification.</li> <li>Master’s degree in a relevant discipline.</li> </ul> <h2>Qualifications</h2> <ul data-spread="false"> <li>Bachelor’s degree in information systems, engineering, computer science, business, or a related discipline.</li> <li>Strong organizational skills with exceptional attention to detail and follow-through.</li> <li>Ability to prioritize competing demands and oversee multiple projects and workstreams simultaneously.</li> <li>Ability to lead through influence and motivate team members without direct reporting authority.</li> <li>Strong independent decision-making, critical-thinking, and problem-resolution abilities.</li> <li>Ability to evaluate complex situations involving numerous technical, financial, and organizational factors.</li> <li>Ability to build consensus, resolve conflicts, and maintain productive relationships with executives, stakeholders, vendors, project managers, and team members.</li> <li>Demonstrated sense of urgency, initiative, accountability, and ownership of program outcomes.</li> <li>Ability to communicate complex technical and business concepts clearly to nontechnical stakeholders.</li> <li>Ability to tailor written and verbal communication for project teams, business leaders, and executive audiences.</li> <li>Commitment to ethical conduct, continuous improvement, collaboration, inclusion, and diversity.</li> </ul> <h1></h1><div class="content-conclusion"><p>North Point Technology is <strong>THE BEST </strong>place to work for curious-minded engineers motivated to support our country’s most crucial missions!&nbsp; We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems.</p> <p>At North Point Technology, EMPLOYEES come first!&nbsp; We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members.<strong>&nbsp;</strong></p> <p><strong>Come join us!</strong> <strong>Apply with North Point Technology today!&nbsp;</strong></p> <p><em>For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.</em></p></div>
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