PAIGE/JOBBANK

Finance Business Services Manager

Brussels, BEPosted 31 Oct 2026Remotelocal_ats

<p><span style="font-size: 10pt;">Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.</span></p> <hr> <p><span style="font-size: 10pt;"><strong>Who we are supporting</strong><strong> </strong></span></p> <p><span style="font-size: 10pt;">The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.</span></p> <p><span style="font-size: 10pt;">The NCIA provides a wide range of services, including:</span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.</span></li> </ul> <p><span style="font-size: 10pt;">Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.</span></p> <p><span style="font-size: 10pt;"><strong>The program </strong></span></p> <p><span style="font-size: 10pt;"><strong>Assistance and Advisory Service (AAS)</strong></span></p> <p><span style="font-size: 10pt;">The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.</span></p> <p><span style="font-size: 10pt;">To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.</span></p> <hr> <p><strong><span data-contrast="auto">Role ID – CDT-0025</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Role Background</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The NATO Cyber and Digital Transformation (CDT) Division, led by the Assistant Secretary General (ASG), ensures ICT coherence across NATO’s 50+ civil and military bodies, serving over 25,000 users. Reporting to the Secretary General, the Assistant Secretary General provides strategic direction on enterprise ICT, digital transformation, IT acquisition and services.</span> <br><span data-contrast="auto">In 2026, NATO is prioritising digital transformation, cloud migration and the transition towards becoming a more data-centric organisation. This strategic effort focuses on modernising business processes, enabling more effective use of digital technologies and artificial intelligence, and improving the integration of enterprise business services.</span> <br><span data-contrast="auto">By harmonising and optimising business workflows, NATO aims to increase</span> <span data-contrast="auto">operational efficiency, strengthen security, improve data quality and support coherent cloud adoption across the Enterprise.</span> <br><span data-contrast="auto">As part of this effort, CDT is coordinating a Business Services Transformation programme to bring greater coherence, standardisation and modernisation to the</span> <br><span data-contrast="auto">NATO Enterprise Business Services landscape. This initiative supports the NATO</span>  <span data-contrast="auto">Digital Transformation Implementation Strategy by addressing the need for improved alignment of processes, systems, data and service delivery models across NATO</span> <span data-contrast="auto">entities.</span> <br><span data-contrast="auto">Within this broader programme, Finance has been identified as a key transformation</span> <span data-contrast="auto">stream. CDT is therefore seeking contractor support to lead and coordinate the Finance stream of the Business Services Transformation effort. This includes leading</span> <span data-contrast="auto">an Enterprise Finance Process Harmonisation exercise, coordinating Finance-related</span> <span data-contrast="auto">business transformation activities, and providing oversight and coherence across ongoing enterprise-wide Finance cloud and ERP-related initiatives.</span><span data-ccp-props="{"335559685":0}"> </span></p> <p><strong><span data-contrast="auto">Role Duties and Responsibilities</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The contractor will provide program/project management and advisory support to CDT to drive the Enterprise Business Services Vision across the NATO Enterprise in the Finance domain.</span> <br><span data-contrast="auto">The scope of this work includes three tasks:</span> </p> <p><strong><span data-contrast="auto">Task 1: Project Management, Stakeholder Management and Communication Management</span></strong> </p> <p><span data-contrast="auto">The contractor will drive alignment and collaboration across NATO’s enterprise</span> <span data-contrast="auto">initiatives and business services, ensuring coherence and increased effectiveness</span> <span data-contrast="auto">across all organizational entities. Responsibilities include:</span> <br><span data-contrast="auto">• Managing projects and initiatives: Execute project and program management of</span>  <span data-contrast="auto">business services initiatives. Ensure delivery of scope within time and budgetary</span>  <span data-contrast="auto">constraints.</span> <br><span data-contrast="auto">• Stakeholder management: Engage regularly with stakeholders across NATO</span>  <span data-contrast="auto">entities, including Finance, HR, Procurement, Legal, and others, to promote synchronized efforts toward harmonizing enterprise business services.</span> <br><span data-contrast="auto">• Documenting: Develop and maintain documentation artefact necessary for any of</span>  <span data-contrast="auto">the outlined tasks.</span> <br><span data-contrast="auto">• Managing risks: Maintain risk and issue registries, propose mitigation measures,</span> <br><span data-contrast="auto">and address challenges to enhance the successful delivery of business services</span> <span data-contrast="auto">transformation.</span> </p> <p><strong><span data-contrast="auto">Task 2: Leading the Finance Business Services Transformation track</span></strong></p> <p><span data-contrast="auto">The contractor will act as the main lead for the Business Services Transformation</span>  <span data-contrast="auto">Finance track, ensuring coherence, streamlined processes and operational excellence</span> <br><span data-contrast="auto">across NATO entities. Responsibilities include:</span><span data-ccp-props="{"335559685":0}"> </span></p> <ul> <li><strong><span data-contrast="auto">Finance stream leadership:</span></strong><span data-contrast="auto"> Lead and coordinate the Finance stream under the </span><span data-contrast="auto">broader Business Services Transformation effort, acting as the main point of</span><br><span data-contrast="auto">coordination for Finance-related enterprise initiatives within CDT.</span></li> <li><strong><span data-contrast="auto">Enterprise Finance Process Harmonisation: </span></strong><span data-contrast="auto">Lead the Enterprise Finance</span>  <span data-contrast="auto">Process Harmonisation exercise, including planning, stakeholder engagement,</span>  <span data-contrast="auto">coordination and facilitation of working sessions.</span></li> <li><strong><span data-contrast="auto">Dependency management:</span></strong><span data-contrast="auto"> Identify and manage dependencies between Finance</span>  <span data-contrast="auto">transformation activities and related enterprise initiatives, including ERP, cloud</span>  <span data-contrast="auto">migration, data platform, procurement, HR and other business services initiatives.</span></li> <li><strong><span data-contrast="auto">Decision support:</span></strong><span data-contrast="auto"> Prepare briefing material, options analyses and</span>  <span data-contrast="auto">recommendations to support senior-level decisions on Finance transformation, process harmonisation and Finance cloud/ERP initiatives.</span></li> <li><strong><span data-contrast="auto">Task 3: Business Services Advisory (SME Role)</span></strong> <br><span data-contrast="auto">The contractor will provide expert advisory support on Finance business services, ERP implementation and Finance-related cloud transformation initiatives, ensuring that</span>  <span data-contrast="auto">Finance transformation activities are informed by relevant expertise, leading practices and enterprise-wide considerations. Responsibilities include:</span></li> <li><strong><span data-contrast="auto">Finance SME advisory:</span></strong><span data-contrast="auto"> Provide CDT staff with ad-hoc subject matter expert</span>  <span data-contrast="auto">advice on Finance business services, ERP implementation, cloud-enabled Finance</span> <span data-contrast="auto">solutions and relevant technology considerations.</span></li> <li><strong><span data-contrast="auto">Market and leading-practice insight: </span></strong><span data-contrast="auto">Advise on market practices, leading</span>  <span data-contrast="auto">practices and lessons learned from large-scale Finance transformation, ERP</span> <span data-contrast="auto">implementation and cloud-based Finance programmes.</span></li> <li><strong><span data-contrast="auto">Business and technology alignment:</span></strong><span data-contrast="auto"> Support alignment between Finance</span> <span data-contrast="auto">business requirements, enterprise architecture, cloud adoption, data management</span> <span data-contrast="auto">and NATO’s wider digital transformation objectives.</span></li> <li><strong><span data-contrast="auto">Documentation review and quality assurance:</span></strong><span data-contrast="auto"> Review Finance-related project</span> <span data-contrast="auto">documentation, plans, process materials, solution approaches and delivery</span> <span data-contrast="auto">artefacts, providing recommendations to improve quality, coherence and delivery</span> <span data-contrast="auto">confidence.</span></li> <li><strong><span data-contrast="auto">Stakeholder engagement support: </span></strong><span data-contrast="auto">Support engagement with Finance</span> <span data-contrast="auto">stakeholders across NATO entities to ensure that transformation activities reflect</span> <span data-contrast="auto">operational needs, enterprise priorities and agreed Finance process harmonisation</span> <span data-contrast="auto">objectives.</span><span data-ccp-props="{"335559685":0}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Essential Skills, Experience and Certifications</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">The consultant must have demonstrated knowledge and experience as follows:</span> <br><span data-contrast="auto">Mandatory</span></li> <li><span data-contrast="auto">Minimum 8 years of relevant experience in digital transformation, specifically in</span>  <span data-contrast="auto">Business Services, with significant experience in the Finance domain.</span></li> <li><span data-contrast="auto">Proven experience leading Finance transformation, ERP implementation and business services projects in large international organisations, including initiatives</span>  <span data-contrast="auto">involving cloud-enabled solutions, data platforms and enterprise-wide process harmonisation.</span> </li> <li>Demonstrated experience with Finance process design, process harmonisation and business transformation.</li> <li>Proven experience in programme management and project management, preferably in complex, multi-stakeholder environments.</li> <li>Strong ability to interact with, manage and influence senior executive stakeholders.</li> <li>Strong communication skills in English, including the ability to develop written materials and present complex concepts clearly and succinctly.<span data-ccp-props="{"335559685":0}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Working Location</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">NATO HQ, Brussels. </span></strong><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Working Policy</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="30" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">On-site</span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Travel</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Some travel to other NATO sites may be required</span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Security Clearance</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="13" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Valid National or NATO Secret personal security clearance</span><span data-ccp-props="{}"> </span></li> </ul>

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