Director, Ticket Sales
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the Position</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Golden State Warriors are looking for an innovative sales and service leader to lead our Ticketing team. In this role, you will mentor and develop a growing sales team and ensure pacing towards our goals. Additionally, you will generate and maximize ticket revenue, provide outstanding service, assist with the development and implementation of sales/service strategies, and build partnerships. This position reports to the Vice President, Ticket Sales &amp; Services.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative, creativity and dedication!</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em>This is a full-time position based onsite in San Francisco, CA.</em></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Key Responsibilities</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support and lead sales/service reps in their efforts to achieve sales goals</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Provide lead lists to sell season ticket and mini plan ticket packages</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Build positive relationships with current accounts and past ticket holders</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Provide new business leads and decipher ways to acquire leads for sales reps</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Distribute inbound leads through our website and main phone line</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Exceed weekly and monthly sales goals in the areas of season ticket and mini plan sales</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Provide exceptional customer service to all current and potential customers</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Work Warriors home games to overlook sales and service staffs</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Set up events to promote our team and market our current ticket packages</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Maintain sales and service goals outlined by the Vice President, Ticket Sales &amp; Services</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Other duties as assigned</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Required Experience &amp; Skills</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Bachelor’s degree or equivalent work experience</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">7+ years in sales, preferably within the sports/entertainment industry</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">1-2 years of people management experience; sales and management experience with a proven track record in meeting quotas for an entire department</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience developing marketing plans, promotions, presentations, and proposals</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Proficiency in Microsoft Office Suite</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excellent written and verbal communication, customer service, attention to detail, resolution and presentation skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to build positive relationships with clients and peers at all levels within the organization</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to prioritize and balance multiple projects in a fast-paced work environment</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Time Commitment</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to work Warriors homes games (i.e., evenings, weekends, and holidays)</span></li> </ul> <p style="text-align: left;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Compensation</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">$100,000 Per Year + Bonus (Approx. OTE: $170,000 Per Year)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Comprehensive Medical, Dental and Vision benefits for employees and dependents</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Employer 401K match</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Warriors home tickets, team store discount and more!</span></li> </ul> <p style="text-align: center;">&nbsp;</p> <p style="text-align: center;">&nbsp;</p> <p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</span></p> <p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">&nbsp;Golden State is an equal opportunity employer.</span></p> <p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</span></p> <p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Want to learn more about who we are and what we value? Visit <a href="http://www.warriors.com/employment">www.warriors.com/employment</a></span></p> <p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Please refer to our <a href="https://www.dropbox.com/scl/fi/difuv0tzpu5hkzna5vmnh/California-Employee-and-Applicant-Privacy-Notice.pdf?rlkey=dnd9opn9fg504jcfnxt7d5y8n&amp;st=5n75nehc&amp;dl=0">California Privacy Notice</a> for more information about how we process your personal information, and your data protection rights.</span></p>
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