Senior Product Owner
<div class="content-intro"><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">About Us</span></span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p>At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.</p> <p>In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property &amp; Casualty (P&amp;C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.</p> <p><span data-contrast="auto">At the core of our company are four key values that guide our mission and work:</span><span data-ccp-props="{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0}">&nbsp;</span></p> <ul> <li><strong><span data-contrast="auto">Ownership</span></strong><span data-contrast="auto">: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Empowerment</span></strong><span data-contrast="auto">: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Innovation</span></strong><span data-contrast="auto">: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><strong><span data-contrast="auto">Transparent Communication</span></strong><span data-contrast="auto">: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> </ul></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">About the Role</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p> <p><span data-contrast="auto">We're looking for a Senior Product Owner to join our growing team. In this role, you'll be responsible for managing the overall optimization of the product through the development of strategy, prioritization of work, communication of KPIs and results, development of technical requirements, and the successful execution of optimized flows that improve customer metrics and conversions. This role mentors others in product-related functions, consistently delivers products and solutions that delight customers, meet or exceed business expectations, and are delivered on time and within budget, and acts as a Subject Matter Expert by demonstrating product functionality to internal and external groups as needed.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What You’ll Do</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Effectively gathering and managing requirements for technical projects.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Demonstrating leadership and effective communication in a matrixed organization.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Monitoring ongoing performance and usage of features and acts as the SME for questions, concerns, and suggestions on assigned products.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Advocating for quality solutions that meet or exceed defined customer expectations.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Performing reviews with key internal teams and commercial customers throughout the product lifecycle to ensure alignment on solution needs and product discovery/definition.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Developing strong relationships with all development, internal groups, and customers in order to ensure timely and effective delivery of software features and defect resolution.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Influences cross-functional teams without formal authority.&nbsp;</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Ensures that the product features support the company’s overall strategy and goals.</span></span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What You’ll Need</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Bachelor’s degree from a four-year college or university, or an equivalent combination of education and experience.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></li> <li><span data-contrast="auto">7+ years of related experience and/or training working as a Business Analyst, Project Manager, or Product Owner in healthcare technology.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Proven experience working in Agile development environments, collaborating with cross-functional teams.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated ability to influence without authority across functions.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Strong technical writing skills with the ability to translate complex concepts into clear documentation.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Proven track record of leading multiple concurrent initiatives and driving them to completion.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Nice to Have</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Hands-on experience with provider-side workflows, such as medical billing, claims submission and management, denials and rejections, remittance and payment posting, eligibility verification, prior authorization, patient scheduling, and front-office or provider office management.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working with practice management systems, EHRs, or revenue cycle management (RCM) platforms.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Familiarity with healthcare clearinghouse operations and standard healthcare transactions (e.g., X12 837/835/270/271).&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Prior experience working directly in or alongside provider practices, billing companies, or other provider-facing organizations, such as in a billing, practice administration, or customer-facing role.&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Pragmatic Institute certifications.</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Travel Requirements</span></span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:160,&quot;335559739&quot;:80}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">This role requires </span><strong><span data-contrast="auto">up to 25% travel</span></strong><span data-contrast="auto">, which may include client meetings, team gatherings, or company events.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></li> <li><span data-contrast="auto">Travel will typically be scheduled in advance and supported by the company.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true}">&nbsp;</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p style="text-align: left;"><strong>Pay Transparency</strong></p> <p style="text-align: left;">Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.</p></div><div class="title">Office Ally Pay Transparency</div><div class="pay-range"><span>$115,000</span><span class="divider">&mdash;</span><span>$125,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p>&nbsp;</p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">Why </span><span data-ccp-parastyle="heading 3">You’ll</span><span data-ccp-parastyle="heading 3"> Love Working at Office Ally</span></span></strong><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="auto">At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.&nbsp;&nbsp;&nbsp; </span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="No Spacing">EEO Note</span></span></strong><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant </span><span data-ccp-parastyle="No Spacing">on the basis of</span><span data-ccp-parastyle="No Spacing"> age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp; &nbsp;</span></p></div>
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