New Berlin Heating and Air Conditioning - HVAC Service Technician

At New Berlin Heating and Air Conditioning, we’ve been a cornerstone of comfort in Southeastern Wisconsin since 1983, delivering top-tier heating and cooling solutions. As we continue to grow and meet increasing demand, we’re looking for an HVAC Service Technician to join our exceptional team. Here, you’ll find more than just a job—you’ll discover a career with unmatched training, room to grow, and the chance to make a meaningful impact on families and homes in our community. Let’s shape the future of home comfort together!

We are looking for an experienced HVAC Service Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.

Job Duties Diagnose, service, repair, and maintain residential HVAC systems Perform preventative maintenance and system tune-ups Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers Explain findings and present repair or replacement options to homeowners Identify opportunities for system upgrades and maintenance agreements Complete estimates, invoices, and service documentation accurately Maintain company vehicle, tools, parts, and equipment Follow EPA, OSHA, and company safety standards Provide a professional customer experience from start to finish

Skills & Experience 3+ years of residential HVAC service experience preferred Strong diagnostic and troubleshooting ability EPA 608 certification required Experience with furnaces, boilers, heat pumps, mini splits, and AC systems Knowledge of electrical and low-voltage troubleshooting Ability to explain technical issues in a way customers understand Comfortable presenting repair and replacement options Valid driver's license with an acceptable driving record Service Titan or similar field service software experience is a plus

What Success Looks Like Shows up ready to work and follows through on commitments Takes pride in quality work and attention to detail Communicates clearly with customers and teammates Works safely and follows established processes Takes ownership, solves problems, and is willing to keep learning

Benefits Competitive Compensation: $30 - $35/hour with weekly pay! Company-provided phone/tablet