Client Service Representative - SMHART SECURITY +27 861 10 15 16 Facebook Instagram Facebook Instagram Call Me Back Home About Us Our Mission Statement Community Involvement Careers Services Monitoring & Response Guarding Systems & Technology CCTV Video Surveillance Vehicle Tracking Mobile Panic App Advanced Security Systems SOD Offices Jeffreys Bay Grahamstown St Francis Bay Karoo Plettenberg Bay Contact Us Privacy Policy Blog Select Page Client Service Representative Smhart St Francis Posted 3 years ago JOB PROFILE: Job Title: Client Service Representative JOB SUMMARY: Main purpose of position: SMHART SECURITY is seeking a Client Service Representative to join our team in St Francis. The ideal candidate will be responsible for handling client-related matters, monitoring client satisfaction, and ensuring that our clients receive top-notch service. Responsibilities: Act as the primary point of contact for clients and handle their inquiries, complaints, and other issues. Follow up with clients to ensure their satisfaction and resolve any problems they may have. Develop and maintain strong relationships with our clients, ensuring that they feel valued and appreciated. Collaborate with other team members to identify opportunities for improving our service and processes. Manage the client database and ensure accurate and up-to-date information is maintained. Provide regular reports to the management team on client satisfaction and service-related matters. Contribute to the development and implementation of policies and procedures related to client service. Key Requirements: Requirements: Strong problem-solving skills and ability to think creatively. Excellent verbal and written communication skills. Friendly, productive, and strong in time management. Positive attitude and proactive approach. Competent in using computer software and applications. CV: pa@smhart.co.za Job Features Job Category Client service representative Apply For This Job Name * Surname * Email * Phone * A valid phone number is required. What Psira grades do you have? * How many years of experience do you have? * Cover Letter * Attach Resume * Submit Close Facebook Instagram Smhart | ©2025 Smhart 1992. All rights reserved. Get In Touch Our call center is available 24/7 for inquiries, sales, technical, and support Name Email Address Contact Number Location Interested In Interested In Monitoring & Response Guarding Systems & Technology Training SOD Send × Get a Quote Our call center is available 24/7 for inquiries, sales, technical, and support Name Email Address Contact Number Location Interested In Interested In Monitoring & Response Guarding Systems & Technology Training SOD Send × Get in touch. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit laborum. Sed ut perspiciatis unde omnis. Name Email Address Contact Number Location Interested In Interested In Monitoring & Response Guarding Systems & Technology Training SOD Send × WhatsApp us