LEARNING AND DEVELOPMENT SPECIALIST (TECHNICAL ENABLEMENT) - Universal Access & Systems Solutions Skip to content Menu Home About Solutions Best of Breed IT Infrastructure Data Center Collaboration Security Networking Wireless In-Country Cloud Software Solutions Digital Transformation Software Development Cabling CCTV Installation FTTB (Fiber-to-the-Building) Structured Cabling Managed Services 24/7 Management Managed Network and Infrastructure Managed Security Services Managed Software as a Service Managed Support Services Industry Solutions Banking Distance Learning Energy Government Healthcare Retail Careers Contact Us Shop 0 LEARNING AND DEVELOPMENT SPECIALIST (TECHNICAL ENABLEMENT) Location: Pasig City Job Overview: Do you love transforming technical expertise into impactful learning experiences? Do you enjoy seeing teams grow their skills and confidence while solving real-world problems? We’re looking for a Learning & Development Specialist (Technical Enablement) to join our team and design, develop, and deliver hands-on technical learning programs for Sales, Pre-Sales, Technical, and Service Delivery teams. You’ll help new hires ramp up faster, empower employees with deep technical knowledge, and support the long-term success of our technical teams. This is your chance to make a visible impact across the organization, shape technical enablement strategy, and mentor the next generation of L&D talent. What You’ll Do Design & Deliver Programs: Lead technical onboarding, role-based bootcamps (including our Tech Sales Bootcamp), and skills workshops that help employees hit the ground running. Turn Knowledge into Learning Assets: Collaborate with SMEs to create engaging guides, playbooks, labs, and e-learning content that can be used over and over. Hands-On Labs & Workshops: Build and run interactive labs using tools like Packet Tracer, GNS3, EVE-NG, and Cisco dCloud. Validate & Measure Learning: Use assessments, rubrics, and simulations to ensure employees are confident and ready to apply their skills. Support Long-Term Enablement: Mentor team members through a train-the-trainer approach to ensure sustainability and consistency across L&D programs. Stay Ahead: Keep up with trends in technical enablement, instructional design, and learning technologies to continuously improve our programs. Qualifications: Bachelor’s degree in IT, Engineering, Computer Science, Education, Psychology, HR, or related field. 3+ years experience in Learning & Development, technical enablement, pre-sales, technical training, or service delivery. Strong facilitation skills for both virtual and in-person sessions. Ability to simplify complex technical concepts into engaging learning experiences. Hands-on experience with technical lab/simulation tools (Packet Tracer, GNS3, EVE-NG, Cisco Cloud, or equivalents). Knowledge of instructional design frameworks (ADDIE) and adult learning principles. Organized, process-driven, and passionate about developing people. Why You’ll Love Working Here Impactful Work: Shape the skills and knowledge of our technical teams across multiple domains. Growth Opportunities: Learn new technologies, instructional design methods, and leadership skills while mentoring others. Collaborative Culture: Work closely with SMEs, technical leaders, and fellow L&D professionals. Innovation-Friendly Environment: Experiment with lab simulations, workshops, and modern learning technologies. Recognition & Influence: Your programs directly improve employee performance, readiness, and business outcomes. Technical Domains You’ll Work With Networking: Routing, Switching, SD-WAN, Wireless Security: Firewall, Endpoint Security, Email Security, SASE Collaboration & Contact Center: IP Telephony, Video Conferencing Data Center: DC Networking, Servers, HCI, Storage, Backup Cloud: On-Premise, Public Cloud, Hybrid Cloud Tools & Platforms MS PowerPoint and documentation tools LMS administration and reporting Authoring tools (Canva, Powtoon, or equivalen