<p>&nbsp;</p> <div> <h3>ABOUT GETNET</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Getnet is the leading fintech provider of payment solutions in <strong>Latin America and Iberia</strong>. We offer robust, <strong>omnichannel</strong> solutions that cater to the unique needs of our customers, <strong>integrating seamlessly with existing ecosystems</strong> while delivering powerful <strong>proprietary capabilities</strong>.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Our comprehensive suite of services includes payment gateway, in-store and e-commerce acquiring, processing, fraud prevention, financial services and value-added <strong>solutions tailored to industries</strong> such as retail, food &amp; beverage, health &amp; beauty, hospitality and travel.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In 2025, Getnet processed over €238 billion across 10.5 billion transactions, serving 1.2 million clients. The company ranks as <strong>the largest acquirer in Latin America</strong> by number of transactions, and among <strong>the top 10 globally</strong>. Getnet operates across Brazil (as an e-commerce leader), Mexico, Chile, Argentina, Uruguay, Colombia, Spain, and Portugal.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Getnet is built to serve merchants, ISVs, PayFacs, orchestrators, platforms and the next generation of commerce enablers, connecting technologies and markets through a unified, omnichannel payment experience that boosts <strong>performance</strong> and drives growth.&nbsp;</div> <h3>WHY JOIN OUR TEAM</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>If you want to shape the future of financial solutions, this is the place!</strong></div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">At Getnet, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Our people are our greatest strength.</strong> We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Here, your impact matters, your growth is supported, <strong>and your experience is designed to help you thrive.</strong>&nbsp;</div> <h3>WHAT YOU’LL DO</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a <strong>CRM &amp; Salesforce Adoption, Enablement and Performance Specialist</strong>, these will be some of the key activities in your day-to-day role:</div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Drive</strong> effective and sustained Salesforce adoption across commercial and operational teams, defining adoption plans, identifying usage barriers and implementing measurable improvement actions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Define and monitor</strong> adoption, usage, data quality and CRM performance KPIs, translating insights into actionable dashboards, executive reports and improvement plans.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Analyse</strong> commercial and service processes across measurable stages, identifying conversion gaps, cycle-time issues, friction points and opportunities to improve business performance.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Partner</strong> with business users, CRM, Technology and external providers to translate business needs into clear functional requirements and prioritize the Salesforce evolution roadmap.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Identify and propose</strong> functional enhancements, automation opportunities and process simplifications that improve user experience, data quality and operational efficiency.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Lead</strong> functional enablement through workshops, demonstrations, training sessions, user guides and best-practice materials tailored to different teams and levels of CRM maturity.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Coordinate</strong> the rollout and adoption of new Salesforce functionalities, tracking milestones, ownership, post-launch usage and corrective actions through to completion.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><strong>Support</strong> Marketing Cloud activities when required, including performance analysis, functional testing and the creation or adjustment of simple journeys, connecting these initiatives with the wider CRM strategy.</li> </ul> <h3>WHAT WE’RE LOOKING FOR</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">We are in search of a <strong>CRM &amp; Salesforce Adoption, Enablement and Performance Specialist</strong> to join our team in <strong>Spain</strong>, with the following qualifications and background:</div> <h4>Professional Experience</h4> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">4 to 8 years of experience in Salesforce, CRM, functional consulting, commercial operations or customer engagement.<strong>(Required)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Hands-on functional experience with Salesforce, particularly Sales Cloud and/or Service Cloud.<strong>(Required)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience driving adoption plans, functional enhancements or CRM improvement initiatives.<strong>(Required)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience analysing KPIs, funnels, conversion rates, cycle times and process performance and translating insights into concrete actions.<strong>(Required)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience working cross-functionally with business teams, end users, Technology and external providers.<strong>(Required)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Previous experience as a Salesforce Functional Consultant, Business Analyst, Product Specialist, Salesforce Administrator, or within CRM, Revenue, Sales or Service Operations.<strong>(Preferred)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience in international environments or coordinating multiple geographies.<strong>(Preferred)</strong></li> </ul> <h4>Languages</h4> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Portuguese.<strong>(Preferred)</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">English.<strong> (Required)</strong></li> </ul> <h4>Hard Skills</h4> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Required</strong></div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce Sales Cloud and/or Service Cloud.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">CRM adoption, functional processes and user enablement.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">KPI, funnel, conversion and cycle-time analysis.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Advanced Excel.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Reporting and data visualization tools, ideally Salesforce Reports &amp; Dashboards and Power BI.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Business requirements, action plans and executive reporting.</li> </ul> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Preferred</strong></div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce functional configuration, permissions, Flows, automation, reports and dashboards.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce Marketing Cloud and Journey Builder.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Basic SQL and Data Extensions knowledge.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Integrations, APIs, data platforms or Databricks.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Salesforce administration, consulting or business analysis certifications.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Continuous improvement and root-cause analysis methodologies.</li> </ul> <h4>Soft Skills</h4> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><strong>Required</strong></div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Analytical thinking.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Influence without authority.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong communication and stakeholder management.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Organization and disciplined follow-through.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Results and user-service orientation.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Business-oriented mindset.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Continuous improvement mindset.</li> </ul> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><em>Getnet is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.</em>&nbsp;</div> <h3>OUR OFFER AND BENEFITS</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">By joining our team, you will enjoy <strong>multiple benefits</strong>, such as:</div> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">We care for your well-being, so you will <strong>have health insurance, life insurance, dental insurance, annual health care,</strong> and access to <strong>Wellhub.</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">We promote flexibility with a <strong>hybrid</strong> and collaborative model; the selected candidate must be ready to work <strong>60% on-site.</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">We aim to boost your growth with <strong>access to self-development programs.</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">We aim to make your workdays more accessible, so you will have <strong>transportation allowance</strong> and <strong>meal voucher/food voucher.</strong></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Getnet is part of <strong>Santander Group</strong>, one of the world’s leading financial groups, with a presence in more than 22 countries.&nbsp;</li> </ul> <h3>IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP</h3> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.</div> </div>