Company Description

PFITECH is an innovative staffing and managed services provider, founded in 2001, that partners with companies to provide highly skilled personnel and IT solutions. We empower our employees through motivation and training to deliver a world class service while meeting our clients’ service-level agreements. At PFITECH, you will work with fortune 100 companies and gain valuable corporate experience with the opportunity to grow. Most of our senior leadership has advanced through the ranks and understand our philosophy of putting our customers first.

Job Description

The primary resource for advice on all document production needs of the Client (handouts, marketing collateral, badges, signage, event materials, outsourced materials) for both in-house printing and offset printing. Print Production Associate is the main focal point between the client and the in-house production team. Project manage all aspects of customer orders and ensure tasks are completed as scheduled. Aid customers with online web submission tools.
The primary point of contact for clients is through phone, email, and face to face communication
Must be able to work well with an in-house team and communicate customer changes as they happen and follow a process to update ticket and database information
Process incoming orders, gather customer requirements, provide solutions and advice on better-suited print options, and up-sale services
Provide project management on large print orders that may have multiple pieces coming from different vendors.
Work with clients and vendors to find the best pricing options
Require the ability to deliver to deadlines effectively
Demonstrate ability to manage multiple tasks in a fast-paced environment. Ability to demonstrate creativity & strong negotiation skills. Ability to demonstrate organizational skills
Will set up jobs using multiple graphic tools such as Xerox Workflow Scan and Adobe
Will run large production equipment such as the Xerox Color Press 1000
Assist in finishing customer jobs by applying different types of binding, hole punching, and lamination
Will run large format equipment to make posters
Willing to train and operate Roland & Hewlett Packard wide format printers.
Trim and Mount Posters
Prepare shipping labels and packages for shipping

Qualifications

Excellent organization, communication (verbal & written), interpersonal skills.
Must have strong computer skills, especially with Microsoft Office
Ability to prioritize multiple priorities
Ability to interact with internal team and Client
Problem resolution and negotiation skills to ensure customer order requirements are met
Perform duties with minimum supervision
Previous Print Experience and Graphic Design Experience are preferred.
Ability to lift up to 50lbs.
Occasional driving may be required
Flexibility in work hours and workdays Shift Hours (8/9 pm - 5/6 pm) M-F
Must own a vehicle that can be used for travel between client locations with small deliveries.
Must be a U.S. Citizen for the client’s badging process (an original or certified copy of your birth certificate or unexpired U.S. passport will be required upon picking up the badge)
Must have an active driver’s license
Must be able to pass a client background check, drug screening and be fully vaccinated for Covid 19

Additional Information

Benefits:

Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance