Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. As a Business Operations Specialist at Via, you'll run the invoicing, payment, and contracting work that keeps our business operations moving. You'll be part of a global company that is a world leader in transit technology, working with an international team on our mission to build better public transportation systems. At the same time, you'll join a smaller team in Tokyo, in a region where Via is growing rapidly, so your work has real visibility and plenty of room for you to grow with it. It's a fast-paced environment that values ownership, moving fast, and solving meaningful problems. About the Role: <ul> <li>Own the invoice and payment process from start to finish: prepare and process invoices, PO requests, and payment documentation, and track down missing information so nothing stalls.</li> <li>Drive contracting from first request to final signature: collect vendor details, prepare agreements, arrange signatures, and keep our contract logs accurate and up to date.</li> <li>Build and maintain the trackers and filing systems the team uses to see where everything stands.</li> <li>Be the go-to contact for internal teams and external partners, keeping communication fast, clear, and easy to follow.</li> <li>Take part in legal document check-ins with our colleagues across the globe several times a month.</li> <li>Keep day-to-day operations running smoothly, including scheduling and general administrative workflows.</li> <li>Pick up ad-hoc coordination tasks as they come up: spot the next step, gather what’s needed, and move it forward without waiting for instructions.</li> </ul> About You: <ul> <li>At least 5 years of experience in operations, finance admin, invoicing, or coordination, ideally including managing commercial contracts.</li> <li>Native-level or bilingual Japanese, written and spoken.</li> <li>Business-level English or higher, written and spoken. English is our company language, and you’ll work with international teams.</li> <li>Comfortable with Google Workspace, spreadsheets, and digital workflows.</li> <li>Strong administrative skills and attention to detail.</li> <li>A “get things done” mindset: you take initiative, respond quickly, and work independently with little supervision.</li> <li>Resourceful and flexible, and happy to work in a fast-paced environment where priorities change and the job description isn’t always clear-cut.</li> </ul> Working Conditions: <ul> <li>Hourly rate of ¥2,500–3,000</li> <li>Core hours are 10:30–17:30, five days a week, for roughly 30–40 hours per week.</li> <li>Hybrid: one day a week in our Toranomon, Tokyo office, and remote the rest of the week.</li> <li>Occasional Europe-timezone meetings for the legal document check-ins mentioned above.</li> <li>You’ll start as a contractor for one year, with the potential to convert to full-time based on mutual discussion.</li> <li>Health insurance covered by the company, with a company top-up.</li> <li>Commuting costs covered for commutes within 90 minutes of our Tokyo office.</li> </ul> There has never been a more exciting time to be on the cutting edge of public mobility.&nbsp; Ready to join the ride?