Job Description

Many Career Paths, One Journey

Do you like versatility during your work day? Do you enjoy problem solving and being the go-to person for teammates that have questions? Do you want to work in an environment where the word “ Team” really means something? At a place where you and your contributions are truly valued? and you can learn and grow? Are you friendly, energetic and highly organized?

We’re looking for an individual that has these skills (and more) to fill the CSR Agent role in our NYC & Maryland locations. We are looking for someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome team.

In this role you will assist with lead generations, customer service, and client acquisition to acquire lifelong customers. This position is a full-time with advancement opportunities for the right person to help manage the campaign and client expectations, as well as be involved with training and over seeing staff members.

Qualifications

· Engaging personality

· Effective/persuasive communication and negotiation skills

· Goal orientated and resourceful

· Effective follow-up skills

· Problem-solving skills; attention to detail; organized

· Customer service oriented

· Bilingual is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.