Service Writer
Service Writer | Maxim Truck & Trailer CAREERS CONTACT ABOUT NEWS RESOURCES $CAD $USD 1-888-242-6126 $ CAD $ USD TRUCKS Trucks Home Trucks by Industry Search Inventory Lease Rent Buses TRAILERS Trailers Home Trailers by Industry Search Inventory Lease Rent BUSES Buses Home School CE Series Multi-Used CE Series LEASE & RENT Leasing Rentals Mobile Service PARTS Parts Home Browse New Parts Parts By Brand SERVICE Service Home Request Service Appt Body Shop LOCATIONS All Locations Alberta British Columbia Manitoba Ontario Quebec Saskatchewan TRUCKS Trucks Home Truck Types Day Cab Tractor Sleeper Tractor Dry Van Truck Reefer Truck Grain Truck Dump Truck Deck Truck Septic Truck Water Truck Mixer Truck Refuse Truck Service Truck Cab & Chassis Plow Truck School Bus Electric Vehicles Lease Rent BUSES Buses Home School CE Buses Multi-Use CS Series TRAILERS Trailers Home Trailer Types Dry Van Reefer Van Deck Gravel Grain Storage Heater Van Specialty Logging Cross Gate Hopper End Dump Side Dump Live Floor Lease Rent LEASE/RENT Leasing Rentals Mobile Service PARTS Parts Home Parts By Brand Part Categories AC Belts, Filters, Fittings AC Refridgerant AC Compressor Motors Batteries Belts Pulleys Hoses Air Bags Brake Drums Brake Camshafts Brake Hardware Brake Chambers Disk Brakes Brake Shoes Slack Adjusters All Brakes Bus Parts Chains & Accessories Load Bars Winches Straps & Tie Downs Load Tracking All Cargo Control Clutches Air Dryers & Compressors Cold Weather Products Differentials & Parts Driveline Electrical Engine & Engine Parts Engine Cooling System Exhaust Fan Assembly Fenders & Mud Flaps Fifth Wheel Air Filters Coolant Filters Fuel Filters Oil Filters Hydraulic Filters Fuel Separator Filters Transmission Filters All Filters Fuel Treatment Oil & Grease DEF Antifreeze Washer Fluid Paint, Chemicals, Cleaners All Fluids Fuel & Emission Systems Headache Racks Moose Bumper Liftgates & Parts Lighting Miscellaneous Parts Safety Parts Seals & Bearings Tools & Equipment Fasteners & Hardware Flashlights All Shop Supplies Fittings Steering Suspension Tire Chains Toolboxes & Brackets Trailer Parts Transmission & Parts Truck Body & Cabin Landing Gear Upper Coupler Wheel End Parts All Wheel & Accessories Winter Front Bug Screen SERVICE Service Home Request Service Appt Body Shop LOCATIONS All Locations Alberta British Columbia Manitoba Ontario Quebec Saskatchewan ABOUT About Maxim Careers at Maxim Resource Centre News Credit & Financing Credit Application Contact Service Writer October 23, 2026 Department: Service Location: Regina, SK Job Type: Full Time Description: Service Writer Maxim Truck and Trailer 475 Henderson Dr. Regina, SK S4P 3C2 Are you someone who enjoys being the key connection between customers and the shop? Do you take pride in keeping things organized, communicating updates, and ensuring every customer leaves with a positive impression? If so, we want to hear from you! We are looking for a customer-focused Service Coordinator who thrives on building relationships, solving problems, and delivering an exceptional customer experience. In this role, you'll be the first point of contact for our customers, helping to create a seamless service experience from unit intake to pick-up. Your ability to build trust, communicate effectively, and keep repairs moving smoothly will play a vital role in creating loyal customers and driving the success of our business. Responsibilities: Ensure an outstanding customer experience by processing internal and external customer requests and scheduling work into the shop. Welcome customers and perform the unit intake process upon arrival. Conduct detailed interviews to fully understand customer concerns and service requirements. Act as the primary liaison between customers and the shop, keeping customers informed throughout the repair process. Coordinate and complete the unit pick-up process, ensuring customer satisfaction at delivery. Review and close retail work orders accurately and efficiently. Prepare