Supply Chain Consultant (AI-Native)

<div class="content-intro"><p><img src="https://www.relexsolutions.com/wp-content/uploads/2024/01/relex-greenhouse-banner-top.png" alt="" width="1280" style="max-width: 100%;"></p></div><ul> <li><em><strong><span data-contrast="auto">Location:  </span></strong><span data-contrast="auto">Melbourne or Sydney, covering ANZ and APAC customers</span><span data-ccp-props="{"335559739":40}"> </span></em></li> <li><em><strong><span data-contrast="auto">Employment type:  </span></strong><span data-contrast="auto">Permanent, full-time</span><span data-ccp-props="{"335559739":40}"> </span></em></li> <li><em><strong><span data-contrast="auto">Travel:  </span></strong><span data-contrast="auto">Interstate and international travel across ANZ and APAC, plus occasional trips for training and to meet RELEX teams in other offices</span></em></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What we do</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <p><span data-contrast="auto">RELEX runs the planning decisions behind hundreds of the world's leading retailers and manufacturers, deciding at real scale what gets forecast, stocked, priced, promoted and produced across the value chain. Few problems combine this much data, this much complexity, and this much real-world weight. Get it right and a shelf stays stocked, a factory line keeps moving, and food does not spoil before it is sold. Get it wrong and it shows up in real losses for some of the biggest brands in the world.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="auto">We have grown for more than 70 consecutive quarters and we are still accelerating. We are a global team of more than 2,000 people, headquartered in Helsinki, with offices across Europe, North America and Asia-Pacific, including Melbourne and Sydney. We are building the next generation of AI-native RELEX implementations across ANZ and APAC, and we are looking for a Supply Chain Consultant to help lead them.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">The role</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <p><span data-contrast="auto">This is a hybrid delivery role. Where traditional projects need separate Business and Solution Consultants, this one combines both in a single practitioner, working alongside customer teams and using AI tooling to accelerate delivery across both disciplines.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="auto">It is not a jack-of-all-trades role. It is a force multiplier. You will bring real business and solution consulting depth, plus the AI literacy to do in hours what once took a team of specialists days. You will run business analysis at strategic, operational and organisational levels, own the design and configuration of RELEX solutions end to end, and act as a trusted advisor to your customer stakeholders. You will also support our sales team with solution positioning, benefit analysis, RFIs and ROI cases.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What you will do</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Drive AI-accelerated delivery - </span></strong><span data-contrast="auto">use AI tooling (for example Claude) and prompt engineering daily to speed up documentation, analysis, configuration and stakeholder communication; produce strong first-draft deliverables for expert review; and build reusable prompts, tools and playbooks that lift the whole team, not just your own work.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Business consulting - </span></strong><span data-contrast="auto">turn customer objectives into clear requirements, lead process workshops, analyse data and KPIs and present findings to both operational and management audiences, own the backbone of the Solution Design Document, and track KPIs and adoption so the business case is met.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Solution consulting - </span></strong><span data-contrast="auto">own and build the solution in RELEX's state-of-the-art configuration UI, standing behind build quality and operational robustness, and train customers to use what you have built.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Act as a trusted advisor - </span></strong><span data-contrast="auto">communicate credibly with stakeholders at every level, steer customers to prevent escalations and handle those that arise, and lead executive presentations and value assessments.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Who you are</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <p><span data-contrast="auto">You will thrive here if you:</span><span data-ccp-props="{"335559739":120}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Love solving problems and get your energy from a hard one; retail supply chain will keep you busy.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Are curious and always looking for a smarter way, and comfortable saying when something does not make sense.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Enjoy learning fast and want to grow quickly alongside a fast-moving business.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Bring energy and enthusiasm, back your teammates, and share what you learn.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Believe good results and enjoying the work go together, and add to that atmosphere for the people around you.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What you will bring</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Some experience in supply chain or retail consulting, solution consulting, or SaaS implementation. Around three years is a good guide, but we care more about how you think than the exact count.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">An interest in both sides of delivery: understanding what a customer needs, and helping design and configure the solution that meets it.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Direct work experience or exposure in retail or supply chain, for example grocery, CPG / FMCG, general merchandise, or fashion (or the supplier side).</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">You already use AI tools such as Claude or ChatGPT in your everyday work, and you want to get better at it.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Strong problem-solving skills and curiosity about how supply chain systems work, on both the business and the technical side.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Clear communication, and a knack for explaining something complex simply.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="16" data-aria-level="1"><span data-contrast="auto">Fluent English, and willing to travel across ANZ and APAC.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">A strong plus</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="17" data-aria-level="1"><span data-contrast="auto">Exposure to SQL or another query language.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="18" data-aria-level="1"><span data-contrast="auto">A STEM degree, or solid retail experience.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="auto">A background in consulting, or in building business cases and ROI.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="20" data-aria-level="1"><span data-contrast="auto">Additional languages, useful across APAC.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="21" data-aria-level="1"><span data-contrast="auto">Experience working in an international team.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><em><span data-contrast="auto">Not sure you tick every box? If this role excites you and you're strong in some of what we've described, we'd still love to hear from you. Tell us what draws you to it.</span></em><span data-ccp-props="{"335559738":160,"335559739":160}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What we offer in return</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="22" data-aria-level="1"><span data-contrast="auto">Flexibility in how and where you work.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="23" data-aria-level="1"><span data-contrast="auto">Room to grow in a fast-moving, financially strong global company with a strong market position.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1"><span data-contrast="auto">Ownership, autonomy and flat hierarchies.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="25" data-aria-level="1"><span data-contrast="auto">Meaningful work that reduces waste and improves sustainability.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="26" data-aria-level="1"><span data-contrast="auto">Practical benefits that support work, family, wellbeing and everyday life, plus annual leave and two paid volunteering days a year.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <ul> <li data-leveltext="●" data-font="" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"●","469777815":"hybridMultilevel"}" data-aria-posinset="27" data-aria-level="1"><span data-contrast="auto">An international career with real learning and development opportunities.</span><span data-ccp-props="{"335559739":80}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Apply</span></span></strong><span data-ccp-props="{"335559738":240,"335559739":100}"> </span></p> <p><span data-contrast="auto">We are a global community of different cultures, voices and experiences, and we hire for capability and potential. We welcome applicants of all backgrounds and use inclusive, gender-neutral language throughout our hiring.</span><span data-ccp-props="{"335559739":120}"> </span></p> <p><span data-contrast="auto">To be considered you will need to be based in Melbourne or Sydney and hold valid Australian work rights. Apply with your CV and a short cover letter. Be part of the future. Be RELEX.</span><span data-ccp-props="{"335559739":120}"> </span></p><div class="content-conclusion"><p><img src="https://www.relexsolutions.com/wp-content/uploads/2024/01/relex-greenhouse-banner-bottom.jpg" alt="" width="1280" style="max-width: 100%;"></p></div>