Product Manager - Counterparty Lifecycle & CRM

<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">It’s no wonder we can go further, faster together.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">We’re a team of 450+ professionals from 50+ nationalities, all commercially driven, entrepreneurial and ready to turn potential into progress. Not just for us, but for the world too.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">At STX, we’re focused on so much more than making money. We’re here to make a profit with a purpose. Because for us, nothing’s more important than being able to trade in environmental commodities and create the most effective decarbonization strategies for our clients. Join us and together we can change the world – one trade at a time.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Your success story starts here…</span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">ABOUT THE TEAM & ROLE</span></strong><span data-ccp-props="{}"> </span></span></p> <p><span style="font-size: 12pt;"><span data-contrast="none">As Product Manager – Counterparty Lifecycle & CRM, you'll own the product delivery for the full counterparty journey, from qualified prospects, through CRM, KYC and credit approval. This includes owning our CRM (configuration, workflows, automations and integrations), and building the internal tooling that commercial, compliance, credit risk, and operations teams rely on to get counterparties onboarded and live. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":360}"> </span></span></p> <p><span style="font-size: 12pt;"><span data-contrast="none">You won't just ship features. You'll understand the workflows deeply enough to catch gaps before users do, drive the right trade-offs, and keep a complex set of cross-functional dependencies moving. This is a hands-on role that demands both strategic clarity and operational rigor.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":120,"335559740":360}"> </span></span></p> <p><span style="font-size: 12pt;"><strong><span data-contrast="none">Product Discovery</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":200,"335559739":80,"335559740":360}"> </span></span></p> <ul> <li style="font-size: 12pt;" data-leveltext="·" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Work with Commercial leadership, sales traders, Marketing, Sales Operations, compliance, credit risk, and Customer Experience to identify pain points and prioritize opportunities across the lifecycle.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="·" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Track customer and internal user activity daily - metrics, funnels, error rates.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="·" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Own the journey metric, time from qualified prospect to first trade, broken down by step (CRM, onboarding, KYC, credit, trade ready), and use it to decide what to build next.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="·" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Collaborate with UX to design flows that reduce manual effort and improve data quality.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="·" data-font="Symbol" data-listid="31" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"·","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Own HubSpot as the system of engagement, together with Marketing and Sales Operations: data model, lifecycle stages, workflows, and integrations with COS, onboarding and credit tooling.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <p><span style="font-size: 12pt;"><strong><span data-contrast="none">Delivery & Execution</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":200,"335559739":80,"335559740":360}"> </span></span></p> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="32" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Own end-to-end delivery: gather requirements, define acceptance criteria, coordinate development, and oversee testing (smoke tests, QA, and design QA).</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="32" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Live the product: constantly use the tool to proactively catch issues before users do.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="32" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Track that shipped features are actually working by monitoring adoption, error rates, and other success metrics.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <p><span style="font-size: 12pt;"><strong><span data-contrast="none">Backlog & Planning</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":80,"335559740":360}"> </span></span></p> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="33" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Maintain backlog discipline: keep tickets up to date with clear content and timelines; proactively follow up when things slip.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="33" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Ensure all initiative requirements are fully captured in Jira tickets so nothing falls through the cracks.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="33" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Drive prioritization across quarterly, monthly, and sprint planning cycles.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="33" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Track team capacity and flag risks early.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <p><span style="font-size: 12pt;"><strong><span data-contrast="none">Communication & Processes</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":80,"335559740":360}"> </span></span></p> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="" data-listid="34" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Run the team ceremonies to help keep momentum and transparency with stakeholders.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":210,"335559739":210,"335559740":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="34" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Continuously improve how the team operates.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="34" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Own or coordinate specs, decision logs, and release notes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <ul> <li style="font-size: 12pt;" data-leveltext="•" data-font="Aptos" data-listid="35" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="font-size: 12pt;"><span data-contrast="none">Proactively engage people outside the team to resolve blockers and navigate ambiguity.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":360,"335559991":360}"> </span></span></li> </ul> <p><strong><span style="font-size: 12pt;">COMPENSATION AND BENEFITS </span></strong></p> <p><span style="font-size: 12pt;">Competitive remuneration package </span><br><span style="font-size: 12pt;">Pension scheme contributions </span><br><span style="font-size: 12pt;">Strong focus on personal and professional development </span><br><span style="font-size: 12pt;">Sport and training opportunities </span><br><span style="font-size: 12pt;">Assistance with relocation to the respective office location </span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">DIVERSITY STATEMENT</span></strong><span data-ccp-props="{}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">We encourage and welcome applications from candidates of diverse backgrounds, experiences, and perspectives to enhance our team and contribute to a more inclusive work environment. Diversity, inclusion, and belonging are more than just concepts. They are part of our everyday work culture, ensuring employees feel welcomed and build meaningful connections. </span> </span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"> </span><br><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">At STX, we ask applicants to think holistically about roles. If the roles sounds exciting and a great fit for you, but some of the criteria or required experience doesn't 100% line up, we still encourage you to apply!</span><span data-ccp-props="{}"> </span></span></p> <p> </p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span data-contrast="auto">GET IN TOUCH</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span data-contrast="auto">Are you ready to embark on a journey with us? Please submit your application for this job by clicking on the “apply” button. For further questions, please contact the Recruitment department at </span><a href="mailto:recruitment@stxgroup.com"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">recruitment@stxgroup.com</span></span></a><span data-contrast="auto">.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em><span data-contrast="auto">STX Group offers equal employment opportunity. Acquisition based on this vacancy is not appreciated.</span></em><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p> <p> </p> <p data-pm-slice="1 1 []"> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br>#LI-Hybrid </p> <p> #LI-IE1</p> <p> </p>