At Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry. We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth. 📍 Location: León 🕒 Schedules: Dayshift, Evenings, Weekends 🌐 English Level: B2 Intermediate 💵 Salary: $13,000 MXN / month 🎁 Additional Benefits: $1,000 MXN grocery vouchers $500 MXN punctuality bonus Extra shift bonuses for evenings or weekends 🚚 Be the Voice of Our Operations! Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish. Whether it’s solving a last-minute issue or tracking a delivery, your communication and problem-solving skills will make a direct impact. 💬 What You’ll Do Respond to customer inquiries via phone, email, or chat Coordinate pickups, deliveries, and schedules Track & trace shipments, providing real-time updates Resolve issues with carriers and operations teams Maintain service documentation and compliance reports 🧠 Core Skills & Qualifications Excellent verbal and written communication in English (B2 level) Strong problem-solving and conflict-resolution abilities Ability to multitask and manage priorities effectively Customer-focused mindset and positive attitude Calm and professional under pressure 🎯 Why Join Us Opportunity to grow within the logistics and customer service industry Dynamic, bilingual, and multicultural work environment Competitive salary + bonuses for evening and weekend shifts Ongoing training and career development PERFILES Y SOLUCIONES LOGISTICAS DE MÉXICO S.A. DE C.V. (Rápido Solutions Group) , con domicilio en Av. Naciones Unidas 6780, Int. 402, Col. Loma Real, Zapopan, Jalisco, C.P. 45129, tratará sus datos personales de identificación, biométricos, telemáticos, de salud y grabaciones de CCTV/monitoreo para el control de acceso, seguridad patrimonial, gestión de la relación laboral/teletrabajo, administración de nómina, cumplimiento y auditoría de herramientas tecnológicas de la empresa. Para ejercer sus derechos de Acceso, Rectificación, Cancelación y Oposición (ARCO), o para conocer los términos completos de nuestro Aviso de Privacidad Integral , diríjase a al correo: privacy@gorapido.com