Company Description

Nilecode (Established in 2011) is a Digital Innovation & IT Outsourcing solutions provider that caters to domestic, regional, and international clients. Made up of a team of ambitious youths who are in constant engagement with the latest of trends and the most advanced of technologies, the company not only offers the most adequate strategies and designs in accordance with the clients’ needs but is also distinguished by the promptest of responses to all kinds of arising problems and/ or inquiries.

Striving for innovation and motivated to produce the most creative of ideas, Nilecode has since its inception been eager to address all the challenges that face companies working in the same field, which is demonstrated in its ability to build multi-lingual Systems, implement performance enhancement in small-scale projects, reach a standard of usability that overcomes common obstacles faced by internet users, and guarantee the highest levels of security in a medium where protection is of the utmost importance.

Operating with a flat management system that evades work obstruction triggered by hierarchical tension and adopting an agile approach that generates a thriving professional environment, the outstanding efforts of Nilecode team members are exerted within the framework of an invigorating process that combines premium quality with boundless originality. Last but not least, Nilecode stands out amongst other companies in the way it offers first-rate services with the most affordable of prices, a strategy that has so far enabled us to maintain long-term relationships with clients who either come back for more support or who do not hesitate to recommend Nilecode to other potential clients in search of a reliable provider.

Nilecode is proud of delivering more than 75 projects and producing more than 150.000 working man hours during the last year and developing/ maintaining about 4.5 million lines of code.

Job Description

At Nilecode, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent.

To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new area of technology and solve some of the world's most challenging problems? If so, let's talk.

We are looking for a qualified Sales account manager to join our team.

You will be responsible for developing long-term relationships with customers and driving sales.
As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Ultimately, you should be able to grow our business by building successful, long-term client relationships.
Responsibilities

- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth

Qualifications

Requirements:
Proven work experience as a Sales account manager or Sales account executive at least for 3 years.
- Knowledgeable about information systems and E-Commerce websites.
- Hands on experience in sales and an ability to deliver excellent customer experience.
- Excellent networking skills.

- Formulate business proposals according to customers’ business needs
- Ability to work in a teamwork environment.
- Knowledge of CRM software and MS Office (MS Excel in particular).
- Understanding of sales performance metrics.
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Skilled in using digital collaboration tools.

- Evaluate customers’ needs and build productive long lasting relationships.

- Make rapid calculations of costs in order to provide temporary quotations.
Prepare sales reports by analyzing and summarizing information
- Business acumen with a problem-solving attitude.
- BSc degree in computer science, information systems or relevant field.
- Excellent English language (spoken and written).

Additional Information

Other Details:
Salary: Negotiable
Work Time: 9 PM to 5 PM
Work Days: 5 Days a Week
Office Location: Laselky ST, Maadi, Cairo
Work Type: full-time