Founded in Silicon Valley in 2009 by Marc Andreessen and Ben Horowitz, Andreessen Horowitz (aka a16z) is a venture capital firm that backs bold entrepreneurs <a href="https://a16z.com/news-content">building the future</a> through technology. We are <a href="https://a16z.com/portfolio">stage agnostic</a>. We invest in seed to venture to <a href="https://a16z.com/growth/">growth-stage technology</a> companies, across <a href="https://a16z.com/ai/">AI</a>, <a href="https://a16z.com/bio-health/">bio + healthcare</a>, <a href="https://a16z.com/consumer/">consumer</a>, <a href="https://a16z.com/enterprise/">enterprise</a>, <a href="https://a16z.com/fintech/">fintech</a>, <a href="https://a16zfrontier.com/">frontier</a>, <a href="https://a16z.com/games">games</a>, and companies building toward <a href="https://a16z.com/american-dynamism/">American dynamism</a>. a16z has $100B+ under management across multiple funds. We’ve established a team that <a href="https://a16z.com/about/">is defined by</a> respect for the entrepreneur and the company-building process; we know what it’s like to be in the founder’s shoes. We’ve invested in <a href="https://a16z.com/portfolio/">companies</a> like Anduril, Airbnb, Coinbase, Cursor, Databricks, Deel, Figma, GitHub, Roblox, SpaceX, and Stripe. Our team is at the forefront of new technology, helping founders and their companies impact and change the world. <h2>The Role</h2> As a Workplace Experience Coordinator, you will serve as the main point of contact for employees, entrepreneurs, guests and visitors, and provide a ﬁrst class administrative experience for all. You will be the ﬁrst impression for a16z and, as such, must have a polished, professional presence. In addition you must possess excellent interpersonal skills, attention to detail, be an outstanding multitasker and have superb organizational skills. The primary location for this role will be New York City, NY. This role requires an in-office presence 5 days a week in our New York City office. While the role is primarily based in New York, you may occasionally be asked to provide coverage in other offices such as Menlo Park, CA, San Francisco, CA, Los Angeles, CA, Washington, DC, or West Palm Beach, FL. <h2>To join our team, you should be excited to:</h2> <ul> <li style="font-family: 'times new roman', times, serif;">Guest Reception and Hospitality: Help manage the front desk and provide exceptional service to guests, including greeting visitors, checking them in, offering beverages, and notifying a16z employees of their visitors' arrivals. Help prepare conference rooms for meetings, as needed</li> <li style="font-family: 'times new roman', times, serif;">Proactive Assistance: Anticipate and offer assistance to guests and employees, such as helping with luggage, providing dining recommendations, and connecting with IT for any requests for supporting office equipment or technology needs</li> <li style="font-family: 'times new roman', times, serif;">Communication: Promptly inform a16z employees when a visitor arrives using the preferred communication methods (Slack, GChat, Envoy). Relay guest details, including name, purpose of visit, and any additional information. Handle all communications with proper a16z etiquette</li> <li style="font-family: 'times new roman', times, serif;">Collaboration: Partner with a16z IT team for badge requests and creation, collecting necessary information from employees, guests, and vendors</li> <li style="font-family: 'times new roman', times, serif;">Calendar Management: View office calendars daily to proactively anticipate office needs, communicate requests for scheduling needs to the proper EA or partnering team</li> <li style="font-family: 'times new roman', times, serif;">Security and Protocol Adherence: Understand and follow a16z's security protocols and guidelines, including visitor registration procedures and emergency protocols. Report any suspicious activity to the on-site security team</li> <li style="font-family: 'times new roman', times, serif;">Workplace Maintenance: Maintain cleanliness in conference rooms and common areas, coordinating with onsite vendors as necessary</li> <li style="font-family: 'times new roman', times, serif;">Technical Assistance: Collaborate with IT to relay and coordinate any troubleshooting requests, and flag meeting room and/or equipment issues</li> <li style="font-family: 'times new roman', times, serif;">Onsite Events: Help deliver high-caliber support from a workplace perspective for onsite events. This includes booking on-site spaces, coordinating janitorial, and submitting vendor COIs to building management</li> <li style="font-family: 'times new roman', times, serif;">Inventory Management: Provide back up support for kitchen replenishment and office supplies, coordinating with WX team as necessary</li> <li style="font-family: 'times new roman', times, serif;">Mail Organization: Provide back up support for incoming and outgoing mail securely and confidentially. Coordinate with WX team for pick-up and delivery schedules</li> </ul> <h2>Minimum Qualiﬁcations</h2> <ul> <li style="font-family: 'times new roman', times, serif;">High school diploma or GED required, college degree in business administration preferred</li> <li style="font-family: 'times new roman', times, serif;">4+ years of experience in workplace experience in a fast-paced, high proﬁle environment</li> <li style="font-family: 'times new roman', times, serif;">Have phenomenal interpersonal and communication skills and be a total team player</li> <li style="font-family: 'times new roman', times, serif;">Have an unparalleled “can-do” attitude</li> <li style="font-family: 'times new roman', times, serif;">Strong organizational and multitasking abilities</li> <li style="font-family: 'times new roman', times, serif;">Proactive and hospitable demeanor</li> <li style="font-family: 'times new roman', times, serif;">Familiarity with office technology and equipment</li> <li style="font-family: 'times new roman', times, serif;">Ability to handle confidential information with discretion</li> <li style="font-family: 'times new roman', times, serif;">Knowledge of security protocols and emergency procedures</li> <li style="font-family: 'times new roman', times, serif;">Experience with Google Workspace products: Gmail, Google drive, Google calendar and office management software is a plus</li> <li style="font-family: 'times new roman', times, serif;">Understanding of video conferencing systems, such as Zoom, and their features preferred</li> <li style="font-family: 'times new roman', times, serif;">Low ego, high empathy, and the capacity to collaborate effectively with diverse teams</li> <li style="font-family: 'times new roman', times, serif;">This role may require domestic travel</li> </ul> The anticipated hourly rate for this role is $43.00 - $48.00, actual starting pay may vary based on a range of factors which can include experience, skills, and scope.<div class="content-conclusion"><h2>a16z culture&nbsp;</h2> <ul> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We do only first class business and only in a first class way</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We take a long view of relationships, because we are in the relationship business&nbsp;</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We believe in the future and bet the firm that way</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We are all different, we recognize that, and we win</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We celebrate the good times</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We do it for the team</li> <li style="font-weight: 400; font-family: 'times new roman', times, serif;">We play to win</li> </ul> At a16z we are always looking to hire the absolute best talent and recognize that diversity in our experiences and backgrounds is what makes us stronger. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. These differences are what enables us to work towards the future we envision for ourselves, our portfolio companies, and the World. Our organization participates in E-Verify. Click<a href="https://www.e-verify.gov/employees" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.e-verify.gov/employees&amp;source=gmail&amp;ust=1674233464432000&amp;usg=AOvVaw1-yT1T3ug2xE734Ge62fLD"> here</a> to learn about E-Verify. Andreessen Horowitz hereby reserves the right to make use of any unsolicited resumes received from outside recruiting agencies and / or individual recruiters without being responsible for payment of any fees asserted from the use of unsolicited resumes.</div>