Company Description

Railroad Bazaar has grown to become one of North Alabama’s largest music retailers. With one large storefront, and an ever-growing online presence, our success comes directly from the tremendous support we have received from the local community. We have had the great privilege of serving our local music community, and have made many lasting friendship over the years..

Music Lessons Music lessons are offered at all Railroad Bazaar music store locations for many types of instruments. Rentals Railroad Bazaar has the lowest instrument rent-to-own rates and the best rental incentives in the area!

Job Description

In Customer Service, you’ll be part of a creative family who is the voice of A Good Company. You won’t read from a script. We’ll trust you to deliver flawless service to our customers in your own style. And have joy in the process doing so.

What You’ll do:

Respond to Customer Inquiries via several channels (Chat, social networks and Email);
Provide information with regards to products/services and other related inquiries;
Be the face of A Good Company to our customers.

Qualifications

Experienced in customer service (minimum of 1 year)
Fluent in English and French, Spanish or German (beneficial);
Proficient in the use of IT systems, our systems are all online based state of the art
Highly skilled in written and verbal communication;
Skilled in listening;
Able to work under pressure.
Positive

Additional Information

All your information will be kept confidential according to EEO guidelines.