Operations Specialist
<div class="content-intro"><p>Kodiak AI, Inc. (Nasdaq: KDK), founded in 2018, is a leader in Physical AI, developing driverless technology that powers machines that move. Its Kodiak Driver is a vehicle-agnostic autonomous driving system that combines AI-powered software with modular hardware. Today it operates in long-haul trucking, industrial trucking, and defense. In 2024, Kodiak launched commercial Driver-as-a-Service operations with no one in the cab, and plans to launch driverless long-haul service between Dallas and Houston by the end of 2026.<br><br>Kodiak has partnered with many of the biggest names in freight, including Bosch for scaled hardware production, AWS, and leading customers including Atlas Energy Solutions, IKEA, Bridgestone, Werner Enterprises, C.R. England, Roehl Transport, and General Dynamics Land Systems.</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">As an Operations Specialist you’ll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">In this role, you will:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Communicate with multiple safety drivers in an energetic and courteous manner</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Accurately track and precisely document progress of runs throughout your shift</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage and update info accordingly within the company's Truck Management System</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Set driver schedules based on available assignments which could include weekend and night shifts</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Create and maintain SOP documentation for operations processes</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Troubleshoot and document any issues encountered with the autonomous system</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Report trip issues and logistical discrepancies as needed</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assist with AV system setup which includes cross-checks through checklist and other required health checks</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">What you'll bring:</span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Willing and able to work flexible shifts &amp; schedules including days, nights and weekends</strong></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Be a motivated individual with the ability to work under high stress situations while using good judgment</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">The ability to use critical thinking and problem solving skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong understanding of how to properly troubleshoot problems while using various Operating systems</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Knowledge in Google Office such as spreadsheets, docs, drive, etc.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent organizational skills and the ability to prioritize and multitask</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Previous experience in a call center or similar environment preferred</span></li> </ul> <p class="p2"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>What we offer:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Competitive compensation package including equity and bonuses</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Accrued PTO and generous parental leave policies</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Long Term Disability, Short Term Disability, Life Insurance</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Fidelity 401(k)</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Commuter, FSA, Dependent Care FSA, HSA</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Various incentive programs (referral bonuses, patent bonuses, etc.)</span></li> </ul><div class="content-conclusion"><div>&nbsp;</div> <div>At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.</div> <div>&nbsp;</div> <div>In alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate’s residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate’s residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak’s sole discretion, or, as an alternative, opt not to proceed with the candidate’s application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.</div> <div>&nbsp;</div> <div><em>We use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](</em><em><a href="https://endorsed.com/local-law-144" target="_blank" data-sk="tooltip_parent">https://endorsed.com/local-law-144</a></em><em>). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact </em><em><a href="mailto:careers@kodiak.ai" target="_blank" data-sk="tooltip_parent">careers@kodiak.ai</a></em><em> with "Separate Review Request" in the email subject line.</em></div> <p>&nbsp;</p></div>
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