Head of Accounts & Growth
Join the Business team at ZetaBox and help us build software that makes a difference. - Lead and develop our four Account Managers, including one-to-ones, performance, and coaching. - Join client meetings alongside the AMs and coach them to spot and pursue opportunities inside their accounts. - Run regular account reviews with each AM: what the client is building next, who else in their organisation we should know, and what problems they've raised. - Own expansion revenue across our existing client base, and take direct ownership of our largest and most strategic accounts. - Own new business: prospecting, outbound, referrals, and partnerships.
Build and manage the pipeline from scratch. - Lead pitches and proposals, working with the Head of Production on scope, estimates, and feasibility. - Sell our AI work: identify where existing and new clients have problems AI can solve, and have those conversations credibly. - Help position ZetaBox in the AI market: what we're good at, who we're for, and how we talk about it. - Negotiate commercial terms, with the CEO signing. - Give the CEO an accurate, honest read on pipeline, forecast, and account health. - Build the commercial process we don't yet have: account reviews, opportunity tracking, and forecasting. - Experience selling services that get scoped, estimated, and built: software, agency, or consultancy.
Selling a finished product off a shelf is a different job. - A track record of both winning new clients and growing existing accounts. - Evidence you can develop people, not just outperform them. This role fails if you end up being the only person selling. - Enough technical literacy to discuss AI credibly. You don't need to build models. You do need to tell the difference between what's genuinely deliverable and what's a demo, and be willing to say no to a client asking for the second. - Comfortable working with technical teams and technical conversations. - Able to work without existing structure.
There's no marketing team feeding you leads and no playbook to follow. You'll be building both. - Working proficiency in French and English. Arabic for the local market. - Experience selling AI or data projects is a strong plus, not a requirement. Curiosity about the field is a requirement.