PAIGE/JOBBANK

Customer Training Manager (m/f/d)

MunichPosted 19 Oct 2026Remoteats:ashby

๐ŸŽค WHY VOIZE? BECAUSE WEโ€™RE MORE THAN JUST A JOB! At voize, we believe the greatest gift to frontline workers is time - time to care, connect, and be present. Today, that time is lost to busywork and complex systems that pull them away from what matters most: people. Our vision is to change that by building AI companions that seamlessly take over digital workflows. We don't replace humans with technology - we amplify their impact. Our mission is backed with a $50M Series A funding led by Balderton Capital, with support from HV Capital, Y Combinator and other leading VCs.

Today, 2,000+ facilities trust voize, and over 200,000 users rely on our AI companion to ease their daily workload. As a dynamic team, we combine first-in-class technology with meaningful social impact. And now, weโ€™re looking for you to join us on this mission! ๐Ÿ’ก YOUR MISSION: DRIVE PRODUCT ACTIVATION THROUGH TRANSFORMATIVE TRAINING As an Onboarding Manager - Training Expert, you will be responsible for delivering impactful training sessions, both online and onsite, to ensure users understand how to maximize the value of voizeโ€™s AI-powered solution.

You will motivate and engage groups of 10-15 caregivers (power users & voize coaches), empowering them to embrace the technology and improve their documentation workflow. ๐Ÿš€ YOUR DAILY BUSINESS โ€“ NO TWO DAYS ARE ALIKE - Train the Trainer: Lead online and onsite sessions, empowering voize coaches at our clients to deliver effective training to larger groups. - Deliver dynamic training: Facilitate engaging and motivating training sessions for caregivers to activate the product quickly. - Collaborate with cross-functional teams: Work closely with Support, Product, and Customer Success teams to solve onboarding challenges and provide real-time feedback. - Monitor training effectiveness: Track user adoption and revisit training for groups with low engagement. - Create and optimize training materials: Continuously update and improve training content based on feedback and onboarding friction. - Onsite visits: Conduct visits for low adoption cases to re-engage users and support them on-site. ๐Ÿค YOUR SKILLSET โ€“ WHAT YOU BRING TO THE TABLE - Proven experience in Train the Trainer programs, particularly with large groups - Strong communication and presentation skills, able to engage and motivate users - Experience in training professionals, ideally in the healthcare or caregiving sector - Passion for technology adoption and empowering others to embrace change - Fluent in German (C2), with good knowledge of English - Willingness to travel 2โ€“3 times a week to our customers - ideally you are based in Berlin, Munich, Cologne, or Frankfurt, as long as you are flexible to travel ๐ŸŒฑ GROWING TOGETHER โ€“ WHAT YOU CAN EXPECT AT VOIZE - We are a fast-growing startup, that means you will tackle challenges, grow quickly, and make a real impact, giving healthcare professionals more time for real patient care - We foster an open, collaborative culture with regular team events, whether you work from our Berlin office or remotely from Germany - Become a co-creator of our success with stock options - Generous perks: 30 vacation days plus your birthday off, Germany Transport Ticket, Urban Sports Club, regular company off-sites, and access to learning platforms such as Blinkist and Audible - You decide when you work best, that means flexible working hours and a good hybrid set-up. โœจ READY TO TALK?

APPLY NOW! ๐Ÿš€ We look forward to your application and canโ€™t wait to meet you โ€“ no matter who you are or what background you have!

Source: ats:ashby. Description and metadata as published by the employer or its applicant tracking system on 2026-10-19. The apply link goes to the original source. Paige JobBank does not accept applications on the employer's behalf.