Join BankPro : a private digital bank. We are always on the lookout for talented individuals who can contribute to our success and thrive in a dynamic, innovative working environment. Every team member is an invaluable part of our Pro team. As a Corporate Relations Manager , you will serve as the primary point of contact for new corporate clients, guiding them through onboarding, platform setup, and day-to-day operational support. This role requires a client-focused professional with strong communication skills and the ability to work across compliance, technical, and operations teams.

Key Responsibilities: Serve as the dedicated frontline contact for new corporate accounts, guiding key stakeholders through the initial setup process Lead platform walk-throughs and demonstrations to educate clients on Client Area functionality, navigation, and available product options Configure new client accounts and assist with system preferences to ensure a smooth transition to operational status Guide corporate clients through the collection, completion, and submission of required legal, operational, and onboarding documentation Review submitted documents for completeness and coordinate with compliance or legal teams to resolve verification delays Provide frontline troubleshooting and assistance for any issues or questions encountered within the Client Area during onboarding Diagnose platform usability friction points, serving as the bridge between corporate clients and internal technical support or engineering teams Requirements 2+ years of experience in a client-facing role within banking, fintech, or financial services Experience working with corporate clients and managing account onboarding processes Familiarity with KYC/AML documentation requirements and compliance processes Strong communication and interpersonal skills, with the ability to manage multiple client relationships simultaneously Tech-savvy with the ability to explain platform functionality clearly to non-technical users Detail-oriented with strong organizational skills Ability to work cross-functionally with compliance, legal, and technical teams Fluent English, both written and spoken