What you do as a B2B Commercial Administrative Assistant at Coolblue

As a B2B Commercial Administrative Assistant, you support Account Managers with customer contact and administration. You create customer accounts, process orders and prepare administrative quotations. You keep the back-order list continuously up to date and coordinate with Buyers, Finance and Account Managers. You also arrange courier shipments and record information in the systems. This is how you make the service for business customers a little better every day.

• Resolve customer questions about orders, invoices and repairs.

• Process orders accurately, including those involving customised processes.

• Prepare quotations using a standardised pricing tool.

• Follow up on orders in the back-order list.

• Arrange purchasing requests and courier shipments properly.

This is you

• You have completed an MBO-level qualification and have MBO+ working and thinking ability.

• You are accurate when processing customer and order data.

• You remain resilient under pressure when handling several requests at once.

• You are solution-oriented when dealing with questions about orders, repairs and invoices.

• You communicate clearly with customers and fellow Coolblue colleagues.

• You speak and write flawless Dutch.

What you get

• Money.

• An exceptionally good working atmosphere, where we treat each other as friends and you can simply be yourself. Monthly drinks, freshly prepared snacks, legendary Coolblue parties and the best team activities.

• A great combination of working in the office and from home. Naturally, we make sure you have an excellent home workspace, including an office chair, laptop and blue garlands.

• Plenty of room for your own ideas, initiatives and choices. You do your work your way.

• Travel allowance, a pension scheme and a working-from-home allowance. 25 holiday days, as long as you promise to come back.

• An office in a prime location that you will want to photograph. It is three stumbles away from Rotterdam Central—okay, it is a two-minute walk.

• More than 100 courses at our own Studiefabriek to help you get a little better every day.

• A discount on everything we sell.

Questions? I'm happy to help

Phone

Email