Director, Product Management
<p><strong><span data-contrast="auto">About Us:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="none">Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms, we empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="none">At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><strong><span data-contrast="auto">About the role:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">We are seeking a Director of Product Management to drive execution across Helium 10’s product portfolio and to lead the product managers who deliver it. This role runs the discovery and delivery of our innovation agenda beyond the Amazon marketplace seller — into direct-to-consumer and multi-channel commerce, Walmart and TikTok, and AI-native experiences. This director will be responsible for turning agreed priorities into a sequenced, resourced roadmap and for making sure the team ships it on time and at quality.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">Innovation is central to this role, and it is hands-on work. The Director of Product Management will run our new-product pipeline: validating, building, and launching the bets that open new revenue lines and new audiences. That means running structured discovery with sellers and brands, prototyping and testing quickly, defining what success looks like before we build, and retiring ideas that don’t earn their place. This leader will bring rigor to how we evaluate emerging opportunities — AI agents, autonomous workflows, and adjacent channels — and work with go-to-market teams to land them with customers.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">Innovation into direct-to-consumer expansion is a core focus. As brands diversify across Shopify and their own storefronts, Google, and social commerce, our portfolio has to follow them. This director will lead the discovery, requirements, and delivery of the features that serve a DTC-first brand, and partner closely with product marketing, growth marketing, and sales to bring those products to market.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">This is</span><span data-contrast="auto"> a hands-on, execution-first role. </span><span data-contrast="auto">Sets strategy and direction for the function while also driving execution hands-on. </span><span data-contrast="auto">You will run weekly operating cadences, review specs and requirements, unblock your team daily, and stay close enough to the detail to catch problems before they reach a release. The role is based in the United States and requires regular, direct contact with customers: discovery interviews, advisory sessions, and time in the field with brands and agencies. Deep familiarity with marketplace e-commerce, direct-to-consumer e-commerce, and SaaS product-led growth environments is strongly preferred.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><span data-contrast="auto">This role reports to the VP of Product Strategy &amp; Ops and </span><span data-contrast="auto">manages the product management function globally, leading both the U.S. product management team and the China-based pr</span><span data-contrast="auto">oduct management team. </span><span data-contrast="auto">l</span><span data-contrast="auto">t</span><span data-contrast="auto">eads the global product management function through a mixed structure — managing the U.S. product managers </span><span data-contrast="auto">directly, and</span><span data-contrast="auto"> leading the China product management team through its manager. Sets direction and shared standards for both; delegates day-to-day execution oversight in China to that manager, while staying </span><span data-contrast="auto">closely involved</span><span data-contrast="auto"> in the U.S. team's execution.</span> <span data-contrast="auto">Comfort leading and developing a team across time zones and cultures is essential.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:279}">&nbsp;</span></p> <p><strong><span data-contrast="auto">&nbsp;Responsibilities:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Roadmap Development: Translate agreed priorities into a sequenced, multi-quarter roadmap and drive it to delivery. Run the planning process end to end, make explicit trade-offs between core platform work and new-growth bets, and keep commitments and dates honest.</span> <span data-contrast="auto">Priorities are revisited annually, but the trade-offs made here </span><span data-contrast="auto">shape the business for years beyond the current planning cycle.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Innovation Delivery: Run the pipeline of net-new product opportunities — from problem identification through validation, prototype, pilot, and launch. Apply a repeatable framework for evaluating bets (market size, customer evidence, technical feasibility, time to value) and the discipline to kill the ones that don’t clear the bar.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Direct-to-Consumer &amp; Multi-Channel Expansion: Deliver the products that take Helium 10 beyond the Amazon seller — Shopify and owned storefronts, Google, Walmart, and social commerce. Review the requirements, feature priorities, and release sequencing for the DTC and omnichannel brand.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">AI-Native Product Development: Identify where AI agents, generative creative, and LLM-driven workflows create real customer value rather than novelty, and build them into the roadmap with clear adoption and quality measures.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Customer Discovery: Personally lead and scale customer discovery with sellers, brands, and agencies. Build the cadence, instrumentation, and synthesis practices that keep the team’s decisions grounded in evidence instead of opinion.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Market &amp; Competitive Intelligence: Stay ahead of market developments, platform changes, and the competitive landscape across marketplace and DTC tooling. Translate that intelligence into product decisions and executive-level point of view.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Cross-Functional Execution: Partner with engineering, design, data, and QA — organizations this role influences rather than owns — to ensure roadmap commitments ship on time and at quality. Create clarity on ownership and decision rights so work moves quickly without escalation.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Commercialization Partnership: Work with product marketing, growth, and sales on positioning, pricing, packaging, and launch readiness. Ensure every release has a defined target persona, a clear value proposition, and a plan for adoption.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Business Impact: Define success metrics for every initiative and hold the team accountable to outcomes, not outputs. Use analytics tools such as Amplitude, Tableau, and SQL to measure adoption, retention, and revenue impact, and communicate results, learnings, and recommendations to executive stakeholders.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Hands-On Team Leadership: Manage the day-to-day work of the product management team across the U.S. and China — running standups and reviews, setting weekly priorities, reviewing specs and PRDs, and stepping in directly when a project is at risk.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Team Development: Lead, coach, and grow a high-performing product management team across the U.S. and China, setting clear expectations, priorities, and career development paths. Establish common standards for discovery, documentation, and prioritization so both teams operate as one function. Foster a culture of customer obsession, accountability, and continuous improvement.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Skills &amp; Qualifications:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559685&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">12+ years in product management, including 5+ years of senior leadership experience, with experience managing both individual contributors and managers across a global function</span><span data-contrast="auto">10+ years in product management, including at least 3 years directly managing product managers</span><span data-contrast="auto"> in a SaaS, e-commerce, or data platform company.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated 0-to-1 experience: you have launched net-new products or business lines that opened a new audience or revenue stream.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Proven track record of delivering a multi-team roadmap on time and at quality, across more than a single feature area.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Deep knowledge of the e-commerce landscape across both marketplace (Amazon, Walmart, TikTok) and direct-to-consumer (Shopify, owned storefronts) models</span><span data-contrast="auto">,</span> <span data-contrast="auto">with the judgment to shape where the company competes next.</span></li> <li><span data-contrast="auto">Working fluency with AI- and ML-enabled products — agents, generative creative, LLM-driven workflows — and the judgment to tell durable value from hype.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Strong customer discovery craft: comfortable running interviews and focus groups directly, synthesizing qualitative signal, and defending decisions with evidence.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Experience directly managing distributed product teams, and influencing engineering and design organizations outside your reporting line.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Analytical rigor with tools such as Amplitude, Tableau, or SQL, and proficiency in agile product development methodologies.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Exceptional operational execution and attention to detail, with the communication skills to influence senior stakeholders.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Benefits:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Flexible Paid Time Off&nbsp;&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Paid Holidays and Floating Holidays&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">401k with Employer Match&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Paid Parental Leave&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Company-subsidized membership to Wellhub and Peloton</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Fertility and family-building support through Carrot</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p><span data-contrast="none">The annual base salary range for this position is $190,000-220,000 USD. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">#LI-Remote</span></p><div class="content-conclusion"><p><em data-stringify-type="italic">Helium 10 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</em></p></div>
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