Company Description

Are you ready to find out about the industry leader in developing, marketing and
administering vehicle service contracts and other automotive aftermarket
products?

At Warranty Claims services we continue to strive to constantly improve our
products and processes for the customer.
Our team is committed to providing personalized, responsive services and
our integrity, accountability and commitment to our partners has been nationally
recognized.

Job Description

Responsibilities:

Answer incoming calls and direct callers to the appropriate area in a professional and
courteous manner
Welcome and greet visitors
Receive and sort daily mail/deliveries/couriers
Maintain and update the reception calendar
Process between 1500-2000 contracts per month, including entry, editing and applying
payments to contracts
Assist with the distribution of month end reports
Audit and prepare contract batches for data entry
Assist with updating department procedures
All other duties as assigned

Qualifications

Requirements:

High school diploma/GED
Minimum two year related office experience and/or training; or equivalent combination
of education and experience.
Excellent communication skills
Capable of handling multiple incoming calls with a professional attitude
Ability to provide excellent customer service
Proficient with computers especially in Microsoft Office
Exception organization skills and accuracy
Able to key 8000 KPH (keystrokes per hour)
Preferences:
Ability to take initiative
Ability to work independently and within a team environment
Capable of multi-tasking

Additional Information

All your information will be kept confidential according to EEO guidelines.