Company Description

Our Client is a small, privately-held manufacturer located on the south side of Chicago who draws a competitive advantage from a diverse workforce united by a strong work ethic. Our client is fortunate enough to enjoy working with one another to produce a quality product that meets their customers' needs. Like most small companies, we offer a lot of opportunities to get involved in different areas. With fewer layers of bureaucracy to cut through to get things accomplished also comes a more hands-on approach taken by everyone.

This company is a great place to work because we honor our word. We genuinely care about our employees. We provide a business casual environment where jeans are acceptable on Fridays. We celebrate management birthdays each month. We have an open-door policy and prefer meetings in doorways or hallways to formalized conference rooms.

Job Description

Full Time – Direct Placement/Permanent Opportunity

Manufacturing & Production
Manufacturing - Quality
Full-time
Location: Chicago IL
Base Salary - $65,000 - $85,000
Benefits - Full
Relocation Assistance Available - Yes
Bonus Eligible - Yes
Interview Travel Reimbursed - Yes

7+ to 10 years of experience (REQUIRED)
Management Experience Required - Yes
Minimum Education - Bachelor's Degree
Willingness to Travel - Frequently

Qualifications

Overview:

We have two manufacturing plants on the south side of Chicago approximately 15 minutes apart. We started up a business a couple of years ago to diversify our market presence.

We are looking for a Quality Assurance Director to lead and manage the quality function. This position will spend a significant part of their time on the production floor especially with our new business, writing work instructions for the new business that we are in the process of taking on. He/she will spend time on the floor, working with production to understand how the new processes operate and will put that information into work instructions, quality standards, and various other quality documents. They will spend time, training new employees on work instructions and quality standards.

One manufacturing plant operates 3 shifts per day, 6 days per week. The other plant operates 1 shift per day, 5 days per week. Initially, the majority of this person’s time will be spent at the plant, operating 1 shift per day.

Essential Functions:

Managing the Corporate Quality Program
Designs, Develops & Maintains ISO System;
Acts as ISO Management Representative
Creates internal standards (ISO)
Creates procedures for ISO system
Implements ISO system for New Products successfully
Creates Work Instructions, Procedures & Training
Documents work instructions, policies, procedures, specifications & data bases for new products
Formulates and maintains quality assurance objectives with production procedures in cooperation with other plant personnel to maximize product quality and reliability, while minimizing costs
Handles FPA (First Piece Approvals), PPAP, as defined by customers. Implement customer procedures in the implementation of FPA/PPAP
Handles ROHS international standards that certify MGP at standard (no harmful chemicals)
Creates reports as needed for President and CEO
Develops criteria for dbases used on the floor (quality, production, packaging, inspection, final audit, rejects per work station etc.) Acts as information source for our custom database
Works with IT to develop & implement supporting dbases. Updates Blueprint dbase with new blueprints and changes to existing blueprints. Creates blueprints for samples.
Ensures that MGP implements external & internal standards properly
Works with Director of Process Design, Maintenance Manager or another technical person to create work instructions (job aids --for every work station), using more pictures than words due to language barriers
Selects or develops teaching aids for on-the-job training such as: handouts, handbooks, demonstrations, visual aids, computer-generated materials, and class outlines.
Provides QC classroom training and Conducts training session covering workmanship standards
Indirectly supervises through Production Supervisors the Quality Technician personnel in the performance of their duties
Testing & Inspections
Reviews the tools used for testing on the line, e.g. calipers
Designs tools & apparatus for glass warp testing
Reviews standards. Sets standards if no outside standards apply
Oversees Calibration Program
Works with UL on regular follow-up checks on HB process (every three months)
Reviews mfg dbases on a periodic basis to analyze quality, identify trends & to ensure successful implementation of quality system
Internal Problem-Solving
Manages continuous improvement projects--packaging, line updates for production line upgrades
Manages the corrective action process--finds root cause of problems, defines short-term and long-term solutions & defines permanent fixes
Initiates corrective action or responds to customer request for corrective action. Investigates and follows up on corrective actions from customers regarding product quality
Follows up to ensure that deficiencies revealed in internal/external audits or by customers are remedied
Serves as expert for Root Cause Analysis
Solicits input & partners with department heads to solve problems
Rolls up sleeves & works side by side with MGP personnel on the Floor to create integrated solutions to problems
Interprets engineering drawings, diagrams, or formulas and confers with management to determine quality and reliability standards
Records and analyzes statistical data to determine acceptance of product and evaluate process capability
External Problem-Solving
Is responsible for systematic, macro-picture problem solving when MGP has to go outside to glass manufacturers, logistics providers, suppliers, etc. in order to solve problems. Involved if the source of the problem is Outside
Contacts & visits customers regarding quality problems or issues. Makes the customer review the problem and take corrective action. Works with customers to improve glass handling processes
Contacts suppliers when there is a problem with the raw material. Communicates proper procedures to the suppliers to address problems
Handles trial shipments--audits materials as it is off-loaded to identify root causes of problems
Prepares reports, graphs, and charts to communicate the status of the quality system to management and plant employees
Visits customers periodically to discuss quality issues
Does all other duties as assigned

The ideal candidate has worked for these companies:
Automotive manufacturers who are TS/QS certified.

Description of the Ideal Candidate:

Ideally, we are looking for someone with 7-10 years of quality and process experience in a TS/QS automotive manufacturing environment who loves manufacturing and the satisfaction that comes from seeing a company succeed by meeting and exceeding customer expectations. They will enjoy being a part of a small team that is driven by the work they do and the place where they work. This person will enjoy developing relationships with others and will derive satisfaction from helping others.

Additional Information

Submittal Instructions:

Screening Questions: (RESPONSES REQUIRED) Please copy and paste the questions into the body of your email, and type your responses next to the questions. Please send that information, along with your current resume in Word format to contactus@2HireTalent.com

Do you have great attention to detail and communication skills?
Do you have a strong history of spending time on the floor?
Do you write routine reports and correspondence in a professional manner?
Are you able to read and interpret documents such as blueprints and operating instructions?
Are you able to speak effectively before groups of customers or employees?
Do you have good math skills including SPC?
Do you have the ability to prioritize effectively? Are you flexible?
Are you able to deal with ambiguity and create structure where it does not exist?