Gym+Coffee is looking for an ambitious, energetic and commercially driven Retail Manager to join our team in Belfast. This is a fantastic opportunity for an experienced retail leader who wants to play a key role in driving sales, profitability, team performance and brand experience, while creating a store environment that reflects the values and energy of Gym+Coffee. Candidate must be flexible Monday to Sunday. What you will be Responsible for Store Management: • Support and drive the store business strategy through strong teamwork within store and across the wider business • Empower team members to take initiative, solve problems and identify opportunities for development. • Communicate information effectively to all parties, using appropriate language. • Support Senior Management by embracing change in a positive and enthusiastic manner, ensuring effective execution of initiatives • Build and maintain a strong unique customer experience culture within the store. People Management: • Assist in the hiring, onboarding, training, and developing of new team members. • Identify the training & development needs of your team, and seek opportunities for people to fulfil their potential. • Provide feedback on an employee’s performance through probation and the performance review cycle. • Encourage and recognise outstanding team performance to increase team motivation and store morale. Commercial Awareness: • Take ownership of your store's commercial performance and understand the key drivers behind it. • Communicate daily sales targets and results, ensuring the whole team understands how they contribute. • Identify risks and opportunities and work with Senior Management to develop solutions. • Monitor competitor activity and provide relevant feedback. • Maximise stock availability through effective replenishment. • Complete and analyse trade reports to support commercial decision-making. Brand Experience: • Be a strong ambassador for the Gym+Coffee brand. • Deliver excellent customer service by understanding and meeting customer needs. • Achieve individual and store sales targets through upselling and add-on sales. Operations Management: • Manage store schedules and monitor team annual leave, ensure employee timecards are accurate and approved for payroll. • Support the Senior Management to ensure store operations are in line with brand expectations and company practice • Ensure the store is a safe working environment by adhering to company H&S guidelines reporting and following up maintenance issues promptly • Promote and deliver excellence in visual standards in-line with company guidelines and expectations • Ensure all store banking and administration is reconciled each day in line with company procedures Stock Management: • Maintain best practice across the stock room and store office to ensure that all stock and administration is in line with company guidelines. • Comply with company policies regarding receipt of deliveries ensuring they are dealt with within in a timely manner, minimising any stock loss impact on the store/business • Protect stock and other company assets through promoting awareness of loss prevention within the team and through store compliance with security procedures. WHAT WE'RE LOOKING FOR • An experienced and confident retail leader who is passionate about the Gym+Coffee brand. • Commercially focused and motivated by achieving sales targets. • Passionate about customer experience with the ability to remain positive and composed under pressure • A natural team motivator who leads by example and is focused on developing their team. • Organised, proactive and solutions-focused, who is comfortable managing multiple priorities in a fast-paced environment. • Flexible and available to work Monday to Sunday