Principal Product Manager (Web Experience)
<div class="content-intro"><h2><span style="color: rgb(8, 55, 99);"><strong>About Workato</strong></span></h2> <p><span style="color: rgb(8, 55, 99);">Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.workato.com/" data-tooltip-link-label="undefined">workato.com</a>.</span></span></p> <h2><span style="color: rgb(8, 55, 99);"><strong>Why join us?</strong></span></h2> <p><span style="color: rgb(8, 55, 99);">Ultimately, Workato believes in fostering a <strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong>. We are driven by <strong>innovation </strong>and looking for<strong> team players </strong>who want to actively build our company.&nbsp;</span></p> <p><span style="color: rgb(8, 55, 99);">But, we also believe in <strong>balancing productivity with self-care</strong>. That’s why we offer all of our employees a vibrant and dynamic work environment <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="http://www.workato.com/careers">along with a multitude of benefits</a></span> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="color: rgb(8, 55, 99);">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="color: rgb(8, 55, 99);">Also, feel free to check out why:</span></p> <ul> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12">Business Insider</a></span> named us an “enterprise startup to bet your career on”</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.forbes.com/cloud100/#a57477b5f941">Forbes’ Cloud 100</a></span> recognized us as one of the top 100 private cloud companies in the world</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="color: rgb(0, 212, 216);">Deloitte Tech Fast 500</span></a> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></li> <li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="color: rgb(0, 212, 216);">Quartz</span></a> ranked us the #1 best company for remote workers</span></li> </ul></div><h1><strong>Responsibilities</strong></h1> <p>We’re hiring a <strong>Principal Product Manager, Web Experience at Workato</strong>.</p> <p>Our website is where buyers form their first impression, analysts understand our direction, technical teams evaluate our platform, and customers discover what they can do next.</p> <p>We’re looking for a product leader to own that experience—bringing together visitor needs, company narrative, design, content, and technology to build understanding, trust, and growth.</p> <p>This is a senior individual contributor role with company-wide influence and ownership of the website strategy, roadmap, priorities, and measurable outcomes.</p> <h3><strong>What you’ll own</strong></h3> <ul> <li><strong>Visitor needs and strategy:</strong> Understand our audiences through research, analytics, and customer feedback. Define priority journeys and a roadmap tied to visitor and business outcomes.</li> <li><strong>Information architecture and navigation:</strong> Make our platform and content easy to explore through clear site structure, taxonomy, search, and discovery paths.</li> <li><strong>Design and brand experience:</strong> Partner with Design to shape visual storytelling, layouts, and interactions that communicate our value and build confidence.</li> <li><strong>Content and evaluation journeys:</strong> Connect product pages, solutions, customer stories, analyst research, resources, on-demand videos, events, demos, documentation, and learning experiences.</li> <li><strong>Growth and experimentation:</strong> Improve acquisition journeys and qualified conversion. Test copy, layouts, navigation, forms, and calls to action; turn findings into shipped improvements.</li> <li><strong>Governance and delivery:</strong> Own prioritization and experience standards. Establish content ownership, freshness, and launch readiness, partnering with Engineering on performance, accessibility, and measurement.</li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Core skills and experience</strong></h3> <ul> <li><strong>Product leadership:</strong> Experience owning a complex B2B SaaS website or digital product, with a track record of setting direction, making tradeoffs, and delivering measurable results.</li> <li><strong>Research and information architecture:</strong> Ability to translate visitor needs into intuitive journeys, navigation, taxonomy, and content discovery.</li> <li><strong>Design judgment and storytelling:</strong> Strong instincts for visual hierarchy, interaction, brand expression, and communicating complex technology clearly.</li> <li><strong>Content strategy:</strong> Experience organizing diverse product, editorial, video, event, and educational content into connected experiences.</li> <li><strong>Growth and analytics:</strong> Hands-on experience with funnel analysis, instrumentation, A/B testing, conversion optimization, and connecting behavior to business outcomes.</li> <li><strong>Web fluency:</strong> Practical understanding of CMS platforms, SEO, AI-driven discovery, accessibility, mobile experience, and technical performance.</li> <li><strong>Cross-functional leadership:</strong> Ability to align Product, Marketing, Design, Engineering, Data, and Sales, resolve competing priorities, and drive delivery.</li> <li><strong>AI fluency:</strong> Hands-on use of AI for research, prototyping, content workflows, analysis, and experimentation,with strong quality judgment.</li> </ul> <h3><strong>Soft Skills / Personal Characteristics</strong></h3> <ul> <li>Leads through influence across Marketing, Brand, SEO/AEO, Product, and Engineering.</li> <li>Comfortable making prioritization trade-offs and explaining them to senior stakeholders.</li> <li>Collaborative and transparent: priorities and results are visible.</li> <li>Curious and quick to learn: you will get to know a technical platform well enough to make sound product decisions about how it is presented.</li> </ul> <h3><strong>How we’ll measure success</strong></h3> <p>You’ll own the website scorecard, tracking visitor task completion, understanding of our differentiation, content discovery and journey progression, qualified conversion, and experience quality.</p> <p>You’ll partner with Growth and Revenue Operations to drive qualified traffic, accepted leads, and website-sourced pipeline.</p> <p>We’d love to see what you’ve shipped, the decisions you owned, and the results you achieved.</p> <p>&nbsp;</p> <p><strong>(REQ ID: 2993)</strong></p>
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