At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.

Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.

Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.

Job Description

Job Summary

Leads enterprise business strategy, analytics, and performance management initiatives that optimize profitable growth, operational effectiveness, portfolio performance, and customer outcomes across the organization. Defines and executes strategies spanning sales, originations, servicing, collections, loss mitigation, recoveries, and portfolio operations while leveraging analytics to inform decision-making and achieve business objectives. Serves as a strategic advisor to executive leadership, translating market trends, operational performance, financial results, and customer behaviors into actionable business strategies. Directs cross-functional initiatives that drive sustainable growth, operational efficiency, risk management effectiveness, and long-term portfolio value.

Job Duties

Develop and execute enterprise business strategies that optimize portfolio growth, profitability, operational efficiency, customer outcomes, and long-term business performance across sales, originations, servicing, collections, and recoveries.
Lead sales strategy and performance management initiatives, including territory design, portfolio segmentation, production planning, goal setting, channel optimization, and market expansion strategies to maximize growth and market penetration.
Establish originations strategies related to purchasing, funding, conversion, dealer performance, pricing, credit policy, fraud prevention, and acquisition optimization to achieve growth and risk-adjusted return objectives.
Direct servicing, collections, loss mitigation, and recovery strategies to improve portfolio performance, customer retention, delinquency management, loss reduction, and operational effectiveness.
Oversee portfolio performance and operating expense management by evaluating financial results, operational metrics, resource allocation, and investment priorities to improve profitability and efficiency.
Provide strategic insights and recommendations to executive leadership regarding business performance, market opportunities, operational risks, competitive positioning, customer behaviors, and portfolio trends.
Partner with Operations, Finance, Technology, Risk, Credit, Modeling, Product, and Data teams to design, prioritize, and implement strategic initiatives that support enterprise objectives.
Establish governance frameworks, performance measurement standards, reporting methodologies, and analytical capabilities that enable data-driven decision-making and enterprise accountability.
Lead, develop, and mentor managers and business strategy teams while fostering a culture of innovation, continuous improvement, execution discipline, and operational excellence.
Ensure compliance with applicable regulations, company policies, governance standards, and risk management practices across all strategic initiatives.

Education and Work Experience

Bachelor's degree in Business, Finance, Economics, Statistics, Analytics, Mathematics, or a related field preferred. Master's degree preferred.
10+ years of experience in operations strategy, analytics, portfolio management, originations, servicing, financial services, or related disciplines.
6+ years of progressive leadership experience directing managers, strategy teams, analytics functions, or enterprise initiatives.
Demonstrated success developing and executing enterprise strategies that drive growth, profitability, operational efficiency, and portfolio performance.
Advanced knowledge of sales strategy, territory planning, originations, portfolio management, servicing operations, collections, loss mitigation, recoveries, credit risk, and financial performance management.
Advanced analytical and strategic planning skills with the ability to synthesize complex information and translate findings into business decisions and operational actions.
Experience leading large-scale cross-functional initiatives involving Operations, Finance, Risk, Technology, Data, and executive stakeholders.
Strong financial acumen with experience evaluating portfolio economics, operating expense performance, business cases, and return on investment.
Excellent executive communication, influence, and presentation skills with the ability to build alignment among senior leaders and stakeholders.
Proven ability to lead organizational change, prioritize competing initiatives, and deliver measurable business results in a complex and evolving environment.

Individual compensation packages are based on various factors unique to each candidate including

skill set, experience, qualifications and other job-related reasons.

The pay range for this role is $155,900.00 - $226,000.00 annually.

Exeter Finance LLC is an Equal Opportunity Employer.