Company Description

an American diversified holding company providing financial services to individuals, corporations and municipalities through its subsidiary companies that engage primarily in investment and financial planning, in addition to investment banking and asset management

Job Description

Under direct supervision, uses intermediate skills obtained through experience and training to assist Financial Advisors and provide clients with quality service.
Follows established procedures to perform routine tasks and receives general guidance and direction to perform a variety of non-routine tasks with limited decision making responsibility.
Routine contact with internal and external customers is required to obtain, clarify or provide facts and information.
Interacts daily on the phone and in person with prospective and existing clients including handling basic inquiries.
Researches client and security information through the back office system.
Processes and follows up on client documentation for proper maintenance of accounts.
Prepares letters, forms, and spreadsheets to assist with servicing existing clients and prospecting for new clients.
Creates and maintains records and files.
Ensures required client paperwork is current with firm and industry requirements, rules and regulations.
Maintains databases and creates reports using portfolio software programs.
Assists Financial Advisors with marketing efforts including seminars, etc.
Receives and processes securities.
Receives cross-training and assists with other operational functions as required.
Performs other duties and responsibilities as assigned.

Qualifications

1+ years' experience working within a corporate/professional office environment
2+ years of customer service oriented experience
Willingness to go above and beyond for customers
Proactive problem solving skills
Ability to maintain a professional demeanor at all times
Strong written and verbal communication skills
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)

Additional Information

Please contact me if you're interested at 732-983-5790