Position Green is a frontrunner in ESG software supporting organizations to accelerate their sustainability journey. Position Green’s offering combines a proprietary ESG Software with specialized sustainability advisory services. In making sustainability measurable and actionable, Position Green simplifies the ESG reporting challenge and helps build robust strategies that reduce risk and create lasting value. Founded in 2015 in the Nordics, Position Green today has over 750 customers worldwide and more than 200 employees across Europe. About the role

As an Associate Customer Success Manager (CSM), you will support our customers throughout their customer journey and ensure retention, product adoption, and the expansion of customer relationships. In this role, you will mainly:

Manage Position Green customer accounts and ensure that customers get the most out of Position Green’s products and services

Drive retention and expansion through long term relationships with senior stakeholders in the customer organizations

Lead the process of selling additional modules and services to customers

Participate in product roll out and engage in customer communication on new platform features

Engage customers in marketing and community activities

Help the customer get the right support in case of errors or bugs in the product by introducing them to support channels and other resources

Scope relevant projects and tasks to help customers realize their ambitions in the Position Green product

Lead the Customer at risk process with internal support, and manage contract negotiations on commercial terms as part of risk processes when necessary

Are you the one we’re looking for? We believe that you are a proactive and entrepreneurial person with a passion for sustainability and technology. You enjoy working with customers, both in understanding and addressing their pain points and in helping them realize their long term sustainability ambitions. What do we offer? At Position Green you will work with a number of our valued customers and help them succeed with their sustainability work. You will work alongside some of the leading experts within this field, and you will have a great impact on accelerating the sustainability transformation in the global business community. This is your impact opportunity; Come work with us for a sustainable future. Location

We are looking for someone based in the greater Malmö, Stockholm or Oslo region who can be in the office at least 3 days a week, with the possibility to work remotely when it suits you and your schedule best. What’s next? If the above sounds interesting to you, we would love to receive your application. We review applications continuously, so apply as soon as possible. In this recruitment, great importance is placed on personal suitability.