UX/UI Designer — Pre-Trip Customer Experience
<div class="content-intro"><h2><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Company Introduction</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">WorldStrides&nbsp;is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.</span></p></div><p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Job Description:</strong></span></p> <div> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Pre-trip is where families decide whether to trust us with their kids and where students decide whether they are excited or anxious about the trip ahead. It is one of the highest-leverage digital experiences in the company. We are building a focused in-house UX/UI design capability and this is a founding hire. You will build core components of the WorldStrides interactive design system: the visual language, component library, and interaction patterns to be leverage more broadly across experiences.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You will work across multiple pods in the pre-trip space, partnering closely with product managers and engineers. You will own the look, feel, and design execution of what we ship: clear flows, well-crafted screens, a consistent visual language, and prototypes that help us answer questions quickly. You will also work closely with our Voice of Customer (VoC) team, leveraging their stakeholder research, experience evaluation, and insights infrastructure to answer the “is it usable” question as it relates to UX/UI design craft.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Here is how we are building product. You don't need to lead this — you do need to thrive in it.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Discovery is the moat. AI makes generation cheap. The bottleneck is no longer "what do we build" but "are we solving the right problem." Sharp problem framing beats ten solutions chasing a fuzzy one.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Portfolios over roadmaps. We run broad, lightweight experiments in parallel and double down on what's working. We do not defend a 12-month roadmap; we defend a thesis and a learning velocity.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Prioritize attention, not resources. Human judgment on what's worth testing and what the results mean is the scarce resource. We spend it deliberately.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Generate fast, judge slow. Use AI to produce many candidate problem frames, concepts, and prototypes quickly. Apply rigorous, deliberate user validation and strategic bets before scaling.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Smaller teams, bigger ownership. Autonomous pods own full problem spaces end-to-end. PMs are accountable for outcomes, not feature counts.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Raise the quality bar. Speed-to-generate must not substitute for depth-of-value. We tighten outcome thresholds, not loosen them.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strategic sequencing. Cheap experiments must compound into defensible architecture, not pile up as disconnected features.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span class="___xxxjie0 f1w7gpdv f1gqqdtu">Responsibilities:</span></strong>&nbsp;</span></p> <div> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The UX and UI interaction design for features across the pods you support — flows, screens, component patterns, interaction details, and visual polish.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Figma work product: clean files, reusable components, sensible naming, ready handoff to engineering.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Establishing the foundation for the WorldStrides digital interaction design system, including the component library, type scale, color system, spacing rules, and patterns for the pre-trip experience, respecting alignment with existing brand and digital marketing treatments while ensuring what you build is optimized for your use cases.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Quick, low-fidelity prototypes when we need to test an idea, and high-fidelity screens when we are ready to build.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Honest, transparent prioritization of your time across the pods you support — in partnership with the PMs.</span></li> </ul> <p><strong><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">What you will do</span></strong></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Turn problems into screens. Take a problem statement or a rough idea from a PM and produce flows, wireframes, and high-fidelity designs that are usable, accessible, and on-brand.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Use AI to move faster. Use AI tools to generate variations, draft copy, explore visual directions, mock imagery, and speed up the parts of the job that used to take days. You don't need to be an AI expert — you do need to be curious and willing to fold these tools into your workflow.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Prototype to test. Build clickable Figma prototypes that PMs and researchers can put in front of users. Iterate based on what you hear back.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Hold the visual bar. Make sure what we ship looks like one product, not five. Type, spacing, color, motion — sweat the details that make the experience feel trustworthy.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Contribute to the system. When you build a new pattern, add it back to the library so every pod benefits. When something is missing, flag it.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Participate in research, don't lead it. Observe user sessions run by our VoC team, absorb what surfaces, and apply it to the next design iteration. Partner with VoC to ensure the infrastructure driving digital insights meets your needs for assessing usability and translating into better design.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Work across pods generously. You will serve multiple PMs and problem spaces. Be transparent about tradeoffs, share work-in-progress early, and treat shared time as a tool for cross-pollination rather than a source of friction.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Qualifications:</strong></span></p> <div> <div id="copilot-message-rda" class="fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy"> <div class="___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f"> <div class="___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix"> <div data-testid="loading-message"> <div id="response-idrd8" class="___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao" data-testid="lastChatMessage"> <div class="___1peis63 f22iagw f1063pyq f6jr5hl f1c88k3p"> <div class="___4htdyp0 fz7g6wx fy77jfu"> <div class="___1j4t0a1 f1lmfglv f1abmfm4" data-testid="markdown-reply" data-message-type="Chat"> <div class="___nfp7g60 f22iagw f1vx9l62 fkmyikg fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f1o9wiiv fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f19n0e5"> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">2–4 years designing digital products. Portfolio shows clean, on-brand UI and clear, usable flows.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strong visual and interaction craft. You have a point of view on type, spacing, hierarchy, and motion — and can show your work.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Figma fluency. Components, variants, auto-layout, prototyping, and tidy handoff files.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Comfort working from a written problem statement and a PM partner — you don't need a fully-specced ticket to start.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Curiosity about AI tools and a willingness to use them as part of your daily workflow. Bring an example or two of how you've used them recently.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Clear written and verbal communication. You can explain a design choice without retreating to taste.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">A collaborative posture. You share early, take feedback well, and lift the people around you.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Nice to have Qualifications:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience designing for consumer or family audiences (travel, education, e-commerce, healthcare).</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Familiarity with accessibility standards (WCAG) and responsive design across web and mobile.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Light front-end literacy (reading HTML/CSS, understanding component constraints) — not required.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Experience contributing to a design system.</span></li> </ul> <p><strong><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">How we will know you are succeeding:</span></strong></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The screens you ship are clean, on-brand, and usable — and engineers can build from your files without back-and-forth.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You produce design variations quickly when a PM needs options to test.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The design system grows because of your contributions, not in spite of them.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Customers find the experience easy and trustworthy, not confusing.</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">The PMs and engineers you partner with say working with you makes their work better</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Work Perks:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comprehensive health benefits: medical, dental, vision, life, AD&amp;D, accident, critical illness, disability insurance, FSA/HSA options with employer HSA contributions, and a generous 401(k) match.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Generous paid time off including 11 paid company holidays, 25 PTO days the first year (prorated), 1 paid volunteer day, 4 mental health days, and bereavement</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Professional development support, including up to $5,250 annually for tuition reimbursement and up to $1,000 for certifications annually</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Opportunities for paid and discounted travel</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Flexible work schedule providing on-site, remote, and hybrid office opportunities</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Encouraged participation in a wide variety of Employee Resource Groups</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Employee Assistance Program (EAP) and wellness resources, including fitness centers at select locations</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Paid parental, caregiver, and disability leave</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Team Member Discount Program</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Engaging, collaborative, and fun work environment</span></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span data-teams="true"> <em>The salary range listed for this position represents WorldStrides’ good-faith estimate of the base compensation for the role at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills and qualifications, geographic location, internal equity, and market conditions. The range does not include other forms of compensation or benefits that may be offered as part of the total rewards package.</em></span></p></div><div class="title">Compensation Range</div><div class="pay-range"><span>$100,000</span><span class="divider">&mdash;</span><span>$120,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <div class="left-aligned row-content"> <div class="section-content ng-star-inserted"> <p><em>WorldStrides, a global organization, is committed to</em><em>&nbsp;educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.</em></p> <p><em>As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em></p> <p><em>WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.&nbsp;</em></p> </div> </div> <p>&nbsp;</p></div>
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