Case Manager

Case Manager | NCIDC Skip to main content Northern California Indian Development Council Menu Menu Social media sites NCIDC's youtube channel NCIDC on instagram NCIDC's facebook page NCIDC on twitter NCIDC's linked in page Search Go Case Manager Accepting applications until 10/31/2026 Click here for a Copy of the Job Description Click here for a Copy of the Job Application JOB TITLE: Case Manager JOB LOCATION: Eureka, CA SUPERVISOR: Chief Executive Officer SUPERVISES: None FLSA STATUS: Non-Exempt COMPENSATION: $22.00 - $27.00 per hour, Depending on Experience Northern California Indian Development Council, Inc. is a private nonprofit corporation that annually provides services to 14,000 to 15,000 clients statewide. NCIDC was established in 1976 to research, develop, and administer social and economic development programs designed to meet the needs of Indian and Native American communities. OUR VISION: “We envision Indigenous people succeeding in all aspects of life; balancing work, family, spirituality, community, wellness and cultural pride.” OUR MISSION: “NCIDC will strive to provide culturally appropriate services needed by American Indian people to achieve self-determination in economics, employment, education, culture, wellness and community involvement as well as to conserve and preserve historic and archaeological heritage.” RESPONSIBILITIES: The Case Manager provides direct client services through federally funded programs, including WIOA, CSBG, and LIHEAP. The Case Manager conducts eligibility determinations, develops service plans, provides referrals and supportive services, maintains program compliance, and assists Indian and Native American individuals and families in achieving greater self-sufficiency, educational attainment, housing stability, and employment outcomes. Pertinent duties of the Case Manager are as follows: Conduct client intakes, perform eligibility determinations, collect and maintain documentation for WIOA, CSBG, and LIHEAP-funded services according to federal, state, and agency guidelines. Enter client data into program databases and management information systems. Assist in preparing reports and documentation necessary for audits, grant reporting, and council meetings. Assist with conducting community outreach such as tabling at community events and conferences to increase awareness of available services. Ensure compliance with all applicable federal, state, tribal, and agency regulations governing WIOA, CSBG, and LIHEAP programs. Maintain strict confidentiality of client information in accordance with agency policies and applicable federal, state, and tribal regulations. WIOA Assist applicable clients in enrolling in WIOA and determining eligibility, education and employment needs. Assist clients with job searches, resume development and application materials and conduct mock interviews and career planning to improve job readiness. Coordinate training opportunities, work experience placements, and other supportive services. Monitor participant progress in education, training, and employment activities. Follow up with clients regarding their education, training, and employment progress and provide ongoing supportive services to assist them in achieving career goals. CSBG Support clients experiencing barriers related to poverty, underemployment, or housing stability. Assist eligible clients in maintaining stable housing by providing emergency rental, heating or energy assistance. Assist with providing vouchers and cards for food, hygiene and transportation assistance. LIHEAP Process energy assistance applications according to determined benefit levels. Coordinate with Tribal LIHEAP coordinators and fiscal staff on utility payment assistance. QUALIFICATIONS: Applicant must have an associate’s degree (or better) in Psychology, Sociology, or related field, and two (2) years of experience case management, workforce development, social services or a related field OR a minimum of four (4+) years’ exper