Open Deck Account Manager

<p> </p> <div><strong><em data-olk-copy-source="MailCompose">About ITS Logistics</em></strong></div> <div> </div> <div>Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.</div> <div> </div> <div>At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.</div> <div> </div> <div>We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.</div> <div>Want to learn more about ITS Logistics? Check out our website!  <a id="OWAa2fd4aff-6306-5987-ec1c-bafa148e1ad7" class="OWAAutoLink" href="http://www.its4logistics.com">www.its4logistics.com</a></div> <div> </div> <div><strong><em>About the Position</em></strong></div> <div> </div> <div>We are looking for a high-energy individual to join our rapidly growing organization. The Specialized Account Manager has an opportunity to build a successful career in the trillion-dollar supply chain and logistics industry. Our world-class, paid training program gives you a solid foundation, and after that the sky is the limit for your growth. </div> <div>We invest deeply in our new hires by providing up to 2 weeks of paid training to prepare them for their important role as a member of our team. The role will serve as a member of our brokerage team and will help support the growth of our specialized transportation base. The role will work closely with various members of our organization.</div> <div> </div> <div><strong><em> Principle Accountabilities</em></strong></div> <ul> <li>Work directly with our valued carriers to deepen relationships and strengthen ITS’ position as a best-in-class specialized transportation provider.</li> <li>Work as needed with our customers to build unique and out-of-the-box solutions to complex specialized transportation needs.</li> <li>Proactively solicits new and existing accounts for new opportunities, documenting, communicating, and executing all business requirements.</li> <li>Becomes the Specialized transportation expert, training and enabling brokerage teams to become more knowledgeable in the field.</li> <li>Proactively on-boards and develops new customers including creating, updating, and maintaining new and existing SOPs.</li> <li>Works closely with the Outside Sales team to help develop and leverage the sales strategy to land new opportunities for both new and existing customers.</li> <li>Ensures customer interactions and feedback are entered into the CE.</li> <li>Prices all opportunities (ad-hoc, bid board, dedicated, etc.)</li> <li>Maintains the client pipeline and hits internal CRM KPI’s established.</li> <li>Negotiates customer rates and creates RFPs.</li> <li>Responsible for ensuring excellence in our data integrity.</li> <li>Provide excellent customer service in a timely manner, including shipment status updates, communicating with customers, and updating to customer portals.</li> <li>Additional duties as assigned.<br><br></li> </ul> <div><strong><em>About The Requirements</em></strong></div> <div> </div> <div>The ideal candidate must have an above average attention to detail and be very organized. The candidate must be able to thrive in a fast-paced, team-oriented environment. Additional attributes we seek include:</div> <ul> <li> <div>Minimum of 3 years of experience in logistics required. </div> </li> <li> <div>Strong understanding of specialized equipment, permitting processes, and freight pricing.</div> </li> <li> <div>Minimum 2-year industry experience in 1 or more of the following: construction, energy, manufacturing, and infrastructure.</div> </li> <li> <div>Strong operational background.</div> </li> <li> <div>Associate degree preferred.</div> </li> <li>Strong Customer Service skills required.</li> <li>Ability to multi-task and maintain deadlines.</li> <li>Strong work ethic and positive attitude.</li> <li>Advanced Microsoft Office Suite.</li> <li> <div>Must work onsite</div> </li> <li> <div>Pay: $50- $60K Base + uncapped commission (TTC: $100k-$130k)  </div> <div> </div> </li> </ul> <div>The Compensation for this position is highly competitive and includes a comprehensive benefits plan with a matching 401k.</div> <p> </p> <p> </p> <p> </p>