$22 - $24 an hour

Position Summary

The Junior Field Technician (L1) supports data center operations under the direct supervision of an assigned mentor technician. This entry-level role focuses on foundational, non-technical tasks while building the knowledge and skills needed to advance within the organization. The junior technician gains hands-on exposure to data center environments, safety procedures and industry standards through a structured mentorship program.
Fieldwork may include overtime, weekends, holidays and off-hours. Travel may be required based on business needs. Other duties, responsibilities and qualifications may be required or assigned.

Core Responsibilities
Site and Materials Support
• Manage and organize materials, tools and equipment to support ongoing data center projects and operations.
• Assist with inventory tracking, receiving deliveries and verifying shipments against work orders.
• Support short-term project labor as assigned, including cable routing preparation, labeling and general site support.
• Maintain clean, organized and safe work areas in accordance with company and customer standards.
• Document daily activities, task completion and any issues or observations for supervisor review.
Security and Supervision
• Perform site escort duties, ensuring visitors and contractors follow established security and access protocols.
• Follow all badging, credentialing and access control procedures required by the data center facility.
• Do not perform capacity-critical or technical tasks unless a mentor technician is present to supervise directly.

What You'll Learn
Through your mentorship, you will build foundational knowledge in the following areas:
• Basic tools, construction practices and communication network infrastructure.
• Cable installation quality assurance and quality control practices.
• Fiber optic cable types, construction methods and manufacturer specifications to prevent cable damage.
• ISP racks, cabinets, ladder rack, fiber guide systems and termination panels from various manufacturers.
• Cable testing procedures and test equipment operation.
• Inside plant safety measures and hazard awareness.
• Data center security processes, protocols and compliance requirements.

Education and Experience
• High school diploma or GED required.
• 1+ years of documented experience in a related field such as construction, warehousing, low-voltage wiring, telecommunications, electrical work or facilities maintenance.
• Basic technical aptitude at the entry level; formal technical certifications are not required.
• Valid driver's license with a satisfactory driving record.

Key Competencies
• Attention to Detail: Follows precise instructions, spots discrepancies and keeps documentation and task work accurate.
• Dependability: Shows up on time, follows through on assigned tasks and speaks up early when issues come up.
• Safety Awareness: Shows commitment to personal and team safety and follows all safety protocols without exception.
• Willingness to Learn: Takes on new skills and feedback with a positive attitude; asks questions and builds competence.
• Communication: Communicates clearly with mentors, team members and site personnel; gives and receives instructions well.
• Organization: Multitasks, stays organized under pressure and manages materials and tasks with minimal oversight.
• Teamwork: Works well within a crew, supports team goals and adds to a positive work environment.

Physical Requirements
• Ability to sit, climb, balance, stoop, kneel, crouch and crawl for extended periods.
• Ability to lift and carry up to 75 lb (34 kg).
• Ability to work in all weather conditions, including extreme heat and cold.
• Ability to work in confined spaces and at various heights as required by the facility.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Work Environment
• Work is performed in live, mission-critical data center facilities under strict access, security and change management rules.
• Must pass a background check and drug screen per company policy, plus any pre-employment and site-access screening required by the customer.
• Must obtain and keep a facility security badge and follow all site access, escort and security procedures.
• Must sign and follow confidentiality agreements covering customer facilities, hardware and information.
• Photography is not allowed on site unless the customer has approved it, and personal devices may be restricted.
• Must wear the PPE required by the site and the task at all times on the floor.