🏨 Work from home as a Danish-speaking customer service representative for a Nordic hotel chain

Do you want to work in a role where service, experience, and customer contact are the main focus? We are now looking for several Danish-speaking customer service representatives to join our team, where you will work with customer service for a Nordic hotel chain. This is a permanent full-time position (100%) carried out entirely remotely from Sweden. Start date: 2026-08-17

💬 About the role

In this role, you will handle incoming customer contacts and help guests with questions related to bookings and hotel stays, such as:

🏨 Bookings and room requests

📅 Changes and cancellations

🧾 Questions regarding prices, offers, and availability

🛎️ Information about hotels, facilities, and stays

💬 General customer support and guidance

You listen to the customer’s needs and guide them to the right solution, while also taking initiative to suggest alternatives that can improve their experience. We work closely with our clients and build long-term partnerships – and we do it together. We kindly ask you to complete the interview within 48 hours to move forward quickly in the process. You will then be contacted by one of our recruiters.