Nordic Investin has been engaged by a partner company to find a CRM Project Manager. You can keep customer value at the centre while sales processes, data models, integrations and stakeholder expectations compete for attention. You will lead the roadmap delivery, align business owners with technical teams and ensure that releases improve both user adoption and reliable customer information. Technology delivery is treated as organisational change with technical consequences. Ownership continues through cutover, stabilisation and handover. As a senior colleague, you will own substantial outcomes and help others make stronger decisions. You are expected to recognise risk early, communicate it without drama and move work forward with practical alternatives. Seniority here means broader judgement and follow through, not distance from delivery. What you will do

Lead CRM delivery across business and technology workstreams. Translate process needs into prioritised implementation scope. Coordinate configuration, integration, data and testing activities. Manage releases, adoption, risks and supplier commitments. Establish data ownership and operational support readiness. Report progress through outcomes rather than feature counts. What you will bring

Project management experience with CRM or customer platforms. Understanding of integrations, customer data and migration. Experience with agile and release based delivery. Vendor, budget and risk management capability. Experience that would add value

Microsoft Dynamics 365 or Salesforce. Sales and customer service process design. GDPR and customer data governance. A background that can succeed here

You may come from IT project management, CRM consulting, product ownership or commercial transformation. What matters is that you can connect system decisions with the behaviour of sales and service teams and plan adoption as part of delivery. What makes the opportunity interesting

The role combines visible customer impact with a platform that matters daily to the business. You will influence both the delivery system and the practical experience of the people using it. Nordic Investin will make sure you understand the context, expectations and decision path before you are asked to commit significant time. You do not need every optional credential if your core experience transfers and you can explain how you would close the gap. Nordic Investin welcomes candidates with different routes into the profession and assesses applicants on relevant capability, judgement and potential.