Your New Role

Are you a skilled Product Designer with a passion for creating engaging and meaningful customer experiences? We are looking for a Senior Product Designer to join a global, fast-paced organization and help shape the future of customer communication across owned digital channels. In this role, you will design and optimize customer-facing experiences across channels such as email and push notifications. You will work closely with cross-functional teams to turn customer insights and business objectives into intuitive, relevant and impactful communication journeys. As a Senior Product Designer, you will:

Design and optimize communication experiences across email, push notifications and other owned channels. Create scalable UI patterns, templates and components that enable personalization and consistent brand experiences. Drive discovery, concept development, prototyping and validation of new communication and lifecycle initiatives. Collaborate closely with teams within CRM, Marketing, Loyalty, Product and Engineering. Use qualitative and quantitative insights to inform design decisions and improve customer engagement. Contribute to the overall communication strategy by enhancing relevance, usability and customer value across touchpoints. Company Presentation

Our client is a global retail company with strong values and a clear belief in the power of its people and teamwork. With stores around the world and modern offices in Stockholm, they offer a dynamic workplace where creativity, engagement, and personal growth are encouraged. Working model: Hybrid Start date: October 2026 End date: 2027-01-31, with the possibility of extension In your application: Please attach a portfolio showcasing your previous work and ensure that your CV clearly demonstrates how you meet the qualifications required by the client. Experience designing for email, push notifications, CRM platforms or other communication-focused products and services. A solid understanding of customer journeys, personalization, lifecycle marketing and omnichannel experiences. Experience using both qualitative and quantitative insights to validate solutions and measure impact. What we Offer

Secure employment with a collective bargaining agreement, insurance coverage and occupational pension

Wellness allowance and employee discounts and offers via Benifex (e.g., health, leisure, transport and healthcare)

Flex pension and access to the Lifeplan pension advisory service

Additional compensation during parental leave

Occupational health services

Long-term assignments and a dedicated Consultant Manager for personal support

Opportunities to build valuable experience, expand your network and grow your future career

We look forward to receiving your application

We review applications on an ongoing basis. As recruitment processes in the consulting industry can move quickly, the position may be filled before the advertised deadline — so we encourage you to apply as soon as possible. You do not need to submit a cover letter. Instead, please respond to the screening questions included in the application process.