Here, you'll work in a global organization, develop your administrative and communication skills, and build a strong professional network. We look forward to receiving your application! Today, its groundbreaking products are used by leading research institutes and pharmaceutical companies to drive the next major breakthroughs in medicine. Its technology is helping researchers gain new insights into complex diseases such as cancer, cardiovascular diseases, and neurological disorders, research that has the potential to change lives. As a Customer Service Administrator, you will become part of an international team working closely with the commercial organization and supporting customer service-related processes and inquiries. In this role, you will play a key part in ensuring a smooth and professional customer experience. You will handle incoming customer inquiries through email and internal systems, manage returns and service cases, and ensure that customer information is accurate and up to date in the company's systems. You will work closely with experienced Project Managers and gain valuable insight into how customer support processes operate within a global organization. For someone early in their career, this is an excellent opportunity to develop administrative skills, gain customer-facing experience, and learn how to work cross-functionally in an international environment. Through regular check-ins, day-to-day support, and a structured onboarding process, you will have excellent opportunities to grow into the role and develop professionally. This is a consulting assignment, meaning that you will be employed by Academic Work and work as a consultant at Olink. Why join Olink? You are humble and collaborative, and you enjoy sharing knowledge and contributing to a positive team culture. Furthermore, you are service-minded, communicative, and skilled at building relationships. You work in a structured and detail-oriented way, maintain a strong customer focus, and always strive to find effective solutions. Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase.