As a Customer Support Analyst in a Fintech Account with Swedish and English you will be a part of a great team and all together will:

Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units

Provide timely reply and accurate information on the client's request

Assist customers through multiple channels, including phone, email, and chat

Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in Swedish and English - C1/B2-equivalent.

We Offer:

Relocation assistance

Fully paid training

Stable job and career development opportunities

Attractive salary

Additional health insurance

50+ benefits and services to choose from

Positive international working environment

Support and learning

Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building projects!