Medical Receptionist/Booking Administrator
Careers at Auckland Radiology | Medical Receptionist/Booking Administrator ARG Te Tai Tokerau Find a clinic Contact us myImaging ARG Te Tai Tokerau Auckland Radiology Why choose us? Why choose us? Research & innovation Book an appointment Find a clinic Services Services Overview X-ray Ultrasound Pregnancy Ultrasound MRI CT Scan CT Calcium Score CT Colonography PET-CT Immigration X-ray Fluoroscopy SPECT-CT Interventional Services Screening Services Book an appointment Find a clinic Patients myImaging Portal Services Feedback Our clinics Payments Book an appointment Find a clinic Referrers IntelePACS Referral form Referrer resources Image access Referrer support Multi-factor authentication Book an appointment Find a clinic About About us Our people Latest news Careers Contact us Book an appointment Find a clinic Find a clinic Contact us myImaging ARG Te Tai Tokerau IntelePACS We're hiring! Medical Receptionist/Booking Administrator Permanent, full-time Medical Receptionist/Booking Administrator role with Auckland Radiology in Whangarei — make a difference to patients every day. Auckland Be the welcoming face of our clinic Competitive salary, 5 weeks annual leave, health insurance Join NZ's leading private radiology provider He whakamārama mō te tūranga mahi | About the role We are seeking a Medical Receptionist / Booking Administrator to join our Auckland Radiology team in Whangārei at our Te Tai Tokerau clinic. This is a permanent, full-time position working 40 hours per week. To be considered for this position, you must have the legal right to work in New Zealand. Please note that RHCNZ does not offer sponsorship for administrative roles. The Medical Receptionist / Booking Administrator role provides a frontline reception service that contributes positively to the company's image by providing a quality and timely service to patients, referrers, funders, and internal staff, as well as the successful coordination and booking of patient imaging appointments. You will be the welcoming face and voice of our clinic, ensuring every patient feels supported from the moment they arrive or call. You will schedule imaging appointments as per booking protocols, communicating with patients all relevant information regarding their specific examination. You will also accurately input information into the radiology information system (RIS), maintain accurate records of patient medical and personal details, and identify the correct funding pathway, adhering to ACC funding protocols where applicable. You will liaise with clinical staff to ensure appointments run to schedule and with referring doctors or practitioners regarding patients' imaging requirements, while maintaining the privacy and security of all documents and patient information at all times. Ngā pūkenga e rapu nei mātou | About you We are looking for someone who brings: Excellent oral and written communication skills, with the ability to interact and communicate with a diverse range of people Demonstrated delivery of excellent customer service through exemplary interpersonal skills Exceptional organisational skills, with the ability to effectively manage and prioritise their own workload The ability to maintain absolute discretion and confidentiality in accordance with company procedures and privacy laws and regulations Proficient navigation and use of computer systems and software (experience with a radiology information system is an advantage) Preferred minimum qualification NCEA Level 3 (or equivalent) For this great opportunity, we are also looking for someone who can demonstrate our values: Patients are our why — We are dedicated to improving health outcomes for our communities across Aotearoa / New Zealand. Our patients are at the heart of everything we do. Manaaki is at our core — We show care, empathy, support, and integrity in our interactions with each other, our patients, and referrers. Our team is our greatest strength — We work together and support each other. We collab